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EQS Newswire / 08/10/2024 / 02:59 CET/CEST SINGAPORE - Media OutReach Newswire - 8 October 2024 - TDCX Malaysia, a company in the TDCX Group, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, has been recognized with the Frost & Sullivan Company of the Year award for the second time. Each year, Frost & Sullivan presents a Company of the Year Award to the organization that demonstrates excellence in terms of growth strategy and implementation in its field. Frost & Sullivan selected TDCX Malaysia after an evaluation based on best practices across two key dimensions – visionary innovation and performance, and customer impact. TDCX Malaysia excelled in these areas, with its Innovation Lab playing a crucial role in developing proprietary tools and platforms to analyze customer interactions, gain insights, and create tailored solutions for its diverse clients. Mr. Byron Fernandez, Group Chief Information Officer and EVP, said, "The start of 2023 through the first half of 2024 saw many shifts at TDCX Malaysia, as new customer priorities emerged, driven in part by the rise of new generative AI models. This has spurred us to look internally and re-strategize our CX game plan, including the development of human-centric digital technologies through our Innovation Lab to elevate our service delivery for clients worldwide. "We are honored to receive this recognition from Frost & Sullivan, which we attribute to two key factors. First, our consultative, hands-on approach through our consulting arm, TDCX AI, has consistently guided businesses through their CX growth journey, and will continue to be our guiding principle in driving client relationships. Second, our agile mindset motivates us to continuously scan for emerging trends and deliver enhanced customer value. For instance, to help companies better anticipate customers' needs, we have developed Acuity, our proprietary analytics platform, to provide deeper insights into customer interactions and enable data-driven decisions. These combined efforts have resulted in an 8 per cent increase in our client count in Malaysia in 2023 and have strengthened our relationships with existing clients." Mr. Krishna Baidya, Senior Director of the ICT Practice, Asia Pacific, said, "TDCX Malaysia plays a pivotal role in TDCX's long-term success through its Innovation Lab in the country, serving as the hub for developing proprietary tools and platforms to analyze customer interactions, gain insights, and create tailored solutions for its diverse clients. "Through collaborative discussions, TDCX designs bespoke solutions that seamlessly integrate into existing workflows and identifies areas for improvement, ensuring maximum efficiency and alignment with overarching CX goals. TDCX is a high-quality, dependable, and customer-satisfaction business devoted to excellence in service delivery." Launched in 2022, Acuity is a proprietary analytics platform that provides real-time, actionable insights to help businesses optimize operations, enhance customer experiences, and drive better strategic decisions. By deploying these solutions, TDCX uncovers more value for its global client base, further solidifying its leadership with an unmatched breadth and depth of offerings. To access Frost & Sullivan's award write-up of TDCX, click here.
Hashtag: #TDCXMalaysiaThe issuer is solely responsible for the content of this announcement. TDCXSingapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX's expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region's growth potential. TDCX's commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities, and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Japan, Malaysia, Mainland China, Philippines, Türkiye, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.
News Source: TDCX 08/10/2024 Dissemination of a Financial Press Release, transmitted by EQS News. The issuer is solely responsible for the content of this announcement. Media archive at www.todayir.com |
EQS Newswire / 14/08/2024 / 03:00 CET/CEST Broadened network to provide global coverage for gaming clientsISTANBUL, TÜRKİYE - Media OutReach Newswire - 14 August 2024 - TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, is deepening its support for clients in the gaming sector with the expansion of its campus in Istanbul, Türkiye. The country has seen an increase in the number of gaming start-ups over the years[1] with revenue from the industry expected to hit $1.5 billion by 2025[2]. Such factors make the country a hotbed for mobile game developers globally and as such, a favorable market for TDCX. Demand for TDCX's services at its Türkiye campus has seen the company grow its headcount for a specific global gaming client by 45 per cent in less than two years. Ms. Sophie Chelmick, Executive Vice President, EMEA, TDCX, said, "We are seeing strong growth in the gaming industry, particularly as the experience becomes more immersive and built around social connections. "Our further investment into Türkiye reflects the confidence we have in capturing demand for CX services from gaming companies. These services include player and community support and trust and safety. Our ability to deliver exceptional CX outcomes and top-notch player experiences combined with our deep sector expertise and responsiveness to client needs places us in a strong position to help gaming companies build brand loyalty and a strong following. Through our strategic location in Türkiye and ability to provide CX support in languages such as Arabic, English, French, and Turkish, we plan to capture both domestic opportunities and those from Europe, West Asia and Africa."Central location facilitates employee engagement with training as an area of focus
The issuer is solely responsible for the content of this announcement. About TDCXSingapore-headquartered TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, to build customer loyalty and to protect their online communities. TDCX helps clients achieve their customer experience aspirations by harnessing technology, human intelligence, and its global footprint. It serves clients in fintech, gaming, technology, travel and hospitality, digital advertising and social media, streaming and e-commerce. TDCX's expertise and strong footprint in Asia has made it a trusted partner for clients, particularly high-growth, new economy companies, looking to tap the region's growth potential. TDCX's commitment to delivering positive outcomes for our clients extends to its role as a responsible corporate citizen. Its Corporate Social Responsibility program focuses on positively transforming the lives of its people, its communities, and the environment. TDCX employs more than 17,800 employees across 30 campuses globally, specifically in Brazil, Colombia, Hong Kong, India, Indonesia, Japan, Malaysia, Mainland China, Philippines, Türkiye, Singapore, South Korea, Spain, Thailand, Türkiye, and Vietnam. For more information, please visit www.tdcx.com.For enquiries, please contact:media@tdcx.com
News Source: TDCX 14/08/2024 Dissemination of a Financial Press Release, transmitted by EQS News. The issuer is solely responsible for the content of this announcement. Media archive at www.todayir.com |
Dyne Therapeutics shares soared past 77% Wednesday premarket after the company reported "positive" initial data from separate phase 1/2 trials in myotonic dystrophy type 1 and Duchenne muscular dystrophy.
Sigma Additive Solutions shares surged 71% following a 2.4% drop in the previous session.
First Wave Biopharma shares rallied 42% after Tuesday's 9.3% slide.
TDCX shares rose 30% after the company said its founder made an unsolicited takeover proposal.
DDC Enterprise shares increased 23% following a 1.5% loss in the previous session.
The outlook for the global economy has taken a positive turn in the first half of 2023 as inflationary pressures have begun to ease. Hence, if you have got an extra $10 to spare, I would like you to consider investing in TDCX Inc. , Crawford & Company , and Mistras Group, Inc. .
Let’s dig deeper into their strong fundamentals and the industry’s growth prospects.
So far this year, the short-lived market turbulence that followed the collapse of Silicon Valley Bank last month did not deter investor optimism, leading U.S. stocks higher over the quarter. Moreover, recent data indicate that inflation is cooling, fostering expectations that the hiking cycle will likely come to an end.
On the backs of easing supply chain pressures and resilient labor markets to support recovery, KPMG forecasts world Gross Domestic Product (GDP) growth of 2.1% and inflation at 5.3% for 2023.
With improving market sentiments, businesses are ramping up their productivity and spurring business growth through outsourcing services. According to a survey by GoodFirms, 75.5% of participants choose to outsource business services to increase productivity.
In addition, the global business processes outsourcing market is anticipated to reach $374.75 billion in 2027, expanding at a CAGR of 3.7% and to $460.69 billion in 2032, growing at a CAGR of 4.2%.
Given this backdrop, quality stocks such as TDCX, CRD.A, and MG are well-positioned to capitalize on the industry’s tailwinds.
TDCX Inc. (TDCX)
Headquartered in Singapore, TDCX provides digital customer experience solutions. It offers three key service offerings: omnichannel CX solutions; sales and digital marketing services; and content monitoring and moderation services.
In terms of forward EV/EBITDA and EV/EBIT, TDCX is trading at 6.89x and 9.08x, 34.1% and 37.6% lower than the industry averages of 10.46x and 14.55x, respectively. Likewise, its forward Price/Cash Flow multiple of 10.01 is 19.4% lower than the industry average of 12.42.
TDCX’s total revenue increased 19.6% year-over-year to $493.92 million for the fiscal year that ended December 31, 2022. Its profit for the year grew marginally from the year-ago value to $78.04 million, while its adjusted net income rose 14.1% year-over-year to $92.52 million. The company’s adjusted EBITDA increased 8% year-over-year to $148.57 million. Also, its EPS increased marginally year-over-year to $0.64.
Street expects TDCX’s EPS and revenue for the quarter ending June 30, 2023, to increase 5% and 8.2% year-over-year to $0.16 and $125.90 million, respectively. It surpassed the consensus EPS estimates in each of the trailing four quarters.
The stock has gained marginally over the past five days to close the last trading session at $8.49.
TDCX’s POWR Ratings reflect this promising outlook. It has an overall rating of B, which equates to Buy in our proprietary rating system. The POWR Ratings are calculated by considering 118 different factors, with each factor weighted to an optimal degree.
It has a B grade for Stability and Quality. Out of 52 stocks in the B-rated Outsourcing - Business Services industry, it is ranked #13. Click here to see the other ratings of TDCX for Growth, Value, Momentum, and Sentiment.
Crawford & Company (CRD.A)
CRD.A is the world’s largest independent provider of claims management and outsourcing solutions to carriers, brokers, and corporations, with an expansive global network serving clients in more than 70 countries. The company operates through four segments: North America Loss Adjusting; International Operations; Broadspire; and Platform Solutions.
In terms of forward non-GAAP P/E, CRD.A is trading at 0.55x, 71.9% lower than the industry average of 1.96x. Likewise, the stock’s forward EV/EBITDA and Price/Sales of 6.25x and 0.30x are 40% and 85.8% lower than the industry averages of 10.42x and 2.14x, respectively.
In the fourth quarter that ended on December 31, 2022, CRD.A’s revenue increased 10% year-over-year to $333.37 million. Its non-GAAP attributable net income increased 215.4% from the year-ago value to $11.37 million, while its non-GAAP EPS came in at $0.23, representing a 228.6% year-over-year improvement.
The consensus EPS estimate of $0.16 for the fiscal first quarter (ended March 31, 2023) represents a 6.7% improvement year-over-year. The consensus revenue estimate of $299.86 million for the to-be-reported quarter represents a 7.5% increase from the same period last year. The company has an impressive earnings surprise history, as it surpassed the consensus revenue estimates in three of the trailing four quarters.
CRD.A’s shares have gained 47.9% over the past six months and 55.6% year-to-date to close the last trading session at $8.65.
CRD.A’s strong fundamentals are reflected in its POWR Ratings. The company has an overall B rating, which translates to Buy in our proprietary rating system.
It has an A grade for Sentiment and a B for Growth and Stability. CRD.A is ranked #10 in the same industry. Click here to see the additional ratings for CRD.A (Value, Momentum, and Quality).
Mistras Group, Inc. (MG)
MG provides integrated solutions to protect technology-enabled assets. The company operates through three segments: Services; International; and Products and Systems.
In terms of forward EV/Sales, MG is trading at 0.63x, 60.6% lower than the industry average of 1.59x. Its forward Price/Sales multiple of 0.32 is 75.1% lower than the industry average of 1.27. In addition, the stock’s forward EV/EBITDA ratio of 6.97x compares to the industry average of 10.46x.
For the fiscal fourth quarter that ended on December 31, 2022, MG’s revenue amounted to $168.22 million, while its gross profit increased 2.7% year-over-year to $50.94 million. Its income from operations improved 151.6% from the year-ago value to $5.80 million.
During the same period, non-GAAP net income attributable to MG came in at $2.76 million, up 149.5% year-over-year, while its non-GAAP EPS amounted to $0.09 per share, representing a 125% increase from the prior-year quarter. Also, its adjusted EBITDA stood at $15.72 million, up 8% year-over-year.
Analysts expect MG’s revenue and EPS for the second quarter (ending June 2023) to increase 5.6% and 40% year-over-year to $189.11 million and $0.21, respectively. The stock has gained 62.1% over the past six months to close the last trading session at $7.62.
MG’s solid prospects are reflected in its POWR Ratings. The stock has an overall rating of B, which translates to a Buy in our proprietary rating system. It has a B grade for Growth, Value, and Sentiment. Within the same industry, it is ranked #5.
To see the additional POWR Ratings of MG for Momentum, Stability, and Quality, click here.
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TDCX shares were trading at $8.56 per share on Wednesday afternoon, up $0.07 (+0.82%). Year-to-date, TDCX has declined -30.86%, versus a 7.29% rise in the benchmark S&P 500 index during the same period.
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