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BRISTOL, TN / ACCESS Newswire / December 10, 2025 / A traveler watches a TikTok video about Santorini. Three weeks later, she books a Greek island vacation. The hotel pays $847 in commissions and fees.
Nobody knows if the TikTok video influenced the booking.
This is travel's $8 billion problem. Companies are doubling their digital ad spend-from $4 billion to nearly $8 billion in just two years-but they can't prove which content actually drives bookings. Travelers consume 303 minutes of travel content across multiple platforms before booking. That's five hours of touchpoints scattered across TikTok, YouTube, Instagram, travel blogs, and streaming platforms, with zero attribution connecting inspiration to transaction.
NextTrip, Inc. (NASDAQ: NTRP) believes it has the solution. While Google and Meta solved attribution for e-commerce, travel remains a black box. The booking happens weeks after the inspiration, often on a different device, through a different channel, making traditional pixel-tracking worthless.
NextTrip's bet is that the company which solves attribution doesn't just win their own bookings-they become the measurement layer for the entire industry.
The Proof That Nobody Can Measure
Expedia Group's "Science of Wanderlust" study-conducted in July 2025 with 7,000 global travelers using eye-tracking and facial scanning technology-proved what the industry suspected: video content influences travel decisions nearly three times more than static images (71% versus 24%).
The study identified exactly what works: long-form videos with transparency (52%), clarity and confidence (46%), and authenticity (45%). Social media dominates influence at 75%, surpassing TV/news (64%) and even family recommendations (47%). On TikTok specifically, 77% of users say the platform influenced their last trip purchase.
But here's the problem: Expedia can tell you video works 3x better, but they can't tell you which specific video drove which booking.
Neither can anyone else.
The average traveler's journey looks like this: discovers destination on TikTok (mobile, logged out), watches a YouTube documentary (laptop, different account), reads blog posts (tablet), checks Instagram for hotel photos (mobile app), then books on an OTA website three weeks later after comparing prices across five different tabs.
Traditional attribution dies at touchpoint two.
Why Google's Attribution Model Fails for Travel
Google's attribution works because the customer journey is compressed. Someone searches "running shoes," clicks an ad, lands on a product page, and buys within minutes. Google tracks the entire flow with cookies and pixels.
Travel doesn't work that way.
The consideration period stretches 45 days on average. Travelers switch devices constantly-inspiration happens on mobile, research on desktop, booking on tablet. They move across walled gardens (TikTok, YouTube, Instagram) where cross-platform tracking is intentionally blocked. Most critically, the emotional decision (where to go) happens days or weeks before the transactional decision (which hotel, which flight).
Traditional last-click attribution gives 100% credit to the booking platform and zero credit to the content that created the desire to travel in the first place.
This creates a market failure. Travel advertisers know video content works-Expedia's study proves it-but they can't justify spending on inspiration-focused content when all the credit goes to the final booking site.
The $8 billion in ad spend flows disproportionately to last-click conversion tactics (retargeting, price comparison, booking incentives) rather than top-of-funnel inspiration, even though 303 minutes of content consumption proves inspiration is where travelers actually spend their time.
NextTrip's Attribution Infrastructure: Connecting 303 Minutes to Booking
NextTrip's approach solves attribution by collapsing the multi-platform journey into a single, measurable ecosystem.
With the pending GoUSA TV acquisition and joint venture with KC Global Media (led by former SONY executives Kaplan and Chien), NextTrip will control a significant library of original and licensed content distributed across major platforms and apps into over 100 countries, reaching approximately 250 million viewers.
But distribution is table stakes. The differentiation is in the attribution layer built into the content itself.
NextTrip's proprietary overlay technology enables interactive elements within video content-QR codes, clickable hotspots, destination-specific booking prompts-that track viewer engagement from first exposure through final booking.
A viewer watching a JOURNY documentary about Morocco sees a QR code. She scans it, lands on a curated itinerary page, browses options, and bookmarks several hotels. Two weeks later, she returns on a different device and completes the booking.
NextTrip's attribution system connects all three touchpoints: the documentary view, the QR scan, and the booking. This creates a closed-loop measurement system that can definitively answer the question traditional attribution can't: which content drove this booking?
Ian Sharpe, NextTrip's Chief Operating Officer of Media, spent 25 years building engagement ecosystems at Atari and EA Sports. He brought gaming's data-driven lifecycle management framework to travel, benchmarking their interactive overlays and QR codes against standard travel newsletters. The result: 4-10x higher engagement when messaging aligns with content context.
The Consumer Friction Problem: Why Travelers Hate the Research Process
Here's what the $8 billion attribution problem actually means for travelers: a fragmented, exhausting research experience that turns the joy of trip planning into work.
You watch a documentary about Morocco and feel inspired. Now you need to figure out which cities to visit, where to stay, how to get there, whether you need a guide, and what the whole thing costs. You open twelve browser tabs. You check TripAdvisor, Booking.com, Expedia, Google Flights, travel blogs, Reddit threads, and Instagram hashtags.
Three hours later, you're more confused than when you started.
The Expedia study revealed something telling about traveler psychology: 64% of travelers have noticed AI-generated travel advertisements, and their response is overwhelmingly negative. Fully AI-generated influencers and landscapes sparked unease, skepticism, and annoyance.
What travelers actually want is authenticity (45%), transparency (52%), and clarity (46%). They want real people sharing real experiences in a way that makes the path from inspiration to booking obvious, not algorithmically generated content pushing them toward price comparison engines.
This disconnect explains why travelers spend 303 minutes consuming content but still struggle to book. The content inspires, but it doesn't guide. It creates desire without providing the bridge to action.
How Attribution Technology Eliminates Consumer Friction
NextTrip's attribution infrastructure isn't just about tracking for marketers-it's about creating a seamless experience for travelers.
The company expects to monetize through conventional and specialty advertising while driving bookings to its own travel assets. Additionally, NextTrip could use their attribution technologies and engagement tools to channel transactional business to specialty travel advertisers.
But the consumer benefit is straightforward: when you're watching content about a destination, the path to booking that destination appears in the moment of inspiration.
You're watching a JOURNY documentary about Morocco. A QR code appears on screen tied to the specific segment about Marrakech. You scan it. Instead of landing on a generic Morocco page with 400 hotel options, you see a curated itinerary matching what you just watched: the riad featured in the documentary, the guide who led the tour, the restaurant where they ate, available dates, and transparent pricing.
No browser tabs. No comparison shopping. No decision fatigue.
This only works because NextTrip's attribution system tracks what inspired you. The technology knows you watched the Marrakech segment, not the coastal cities segment, so it serves relevant options instead of overwhelming you with everything Morocco offers.
The generational divide in travel research reveals why this matters. Gen Z (66%) and Millennials (65%) turn to social influencers and platforms for inspiration, valuing videos and influencer content. But they still book through traditional OTAs because there's no direct bridge from inspiration to transaction.
NextTrip's overlay technology creates that bridge. The attribution layer isn't invisible tracking-it's visible, useful guidance that reduces the 303 minutes of research to a few seamless interactions.
Event-Anchored Booking: When Timing Creates Urgency
One of NextTrip's most consumer-friendly attribution features is event-anchored offers-promotions tied to specific moments that travelers are already planning around.
World Cup matches. Concerts. Destination weddings. Family reunions. Even major cultural events like Carnival in Rio or cherry blossom season in Japan.
Generic travel offers drown in options. "Visit Italy" doesn't create urgency. "Book your Italian villa for the Venice Film Festival-only 6 properties left for these dates" does.
NextTrip's attribution technology tracks not just what content you watched, but when you're likely to travel based on engagement patterns. If you're watching content about destinations with upcoming events, the system surfaces time-sensitive offers that align with your apparent intent.
This solves a core consumer pain point: decision paralysis from infinite options.
The company produces content formats like "I Do," which follows families gathering for destination weddings. Viewers aren't just watching entertainment-they're researching real venues and logistics while emotionally connecting to authentic stories. The attribution layer captures that intent and presents relevant booking options.
This isn't algorithmic manipulation. It's intelligent assistance. Travelers want to go to these places-they're already spending 303 minutes researching. NextTrip's system makes the path obvious instead of requiring them to assemble information from a dozen different sources.
Market Dynamics: Why Travelers Choose Seamless Over Cheap
The global online travel market was valued at $512.5 billion in 2023 and is expected to reach $1.26 trillion by 2032, representing a compound annual growth rate of 12.99%. Within this market, over 90% of travelers research online, and 82% end up making their booking online.
But here's what the numbers don't show: travelers are exhausted by the research process.
Over 90% research online not because they enjoy it, but because there's no alternative. The current model forces them to become their own travel agents, piecing together flights, hotels, activities, and logistics across multiple platforms.
Travel sits at the top of discretionary spending priorities-above kitchen renovations, above new iPhones. People are willing to pay for experiences. The question isn't budget, it's trust and convenience.
NextTrip's attribution-driven approach creates multiple consumer benefits:
Curated options based on the specific content that inspired you
Transparent pricing without hidden fees or bait-and-switch tactics
Event-anchored offers that create genuine urgency
Seamless booking without leaving the inspiration environment
The distinction between NextTrip and traditional OTAs is fundamental. Expedia, Booking, and Kayak optimize for choice and price comparison. NextTrip optimizes for reducing decision fatigue through intelligent curation.
For travelers overwhelmed by 400 hotel options in Barcelona, intelligent curation based on what inspired them is more valuable than comprehensive listings sorted by price.
The Conversion Architecture: Closing the 303-Minute Gap
Remember those 303 minutes travelers spend consuming content before booking?
Most travel companies lose track of users across that journey. They might inspire someone on YouTube, retarget them on Facebook, and hope they eventually land on their booking site. Each handoff creates friction and attribution gaps.
NextTrip's ecosystem keeps users within its content and booking infrastructure. A viewer watching a JOURNY episode about Italian coastal towns can scan a QR code to explore curated itineraries, compare options, and book-all without leaving NextTrip's ecosystem.
The gaming industry proved this model works. Players discover games through content, engage through communities, and transact within the same platform. The travel industry has been trying to replicate this with limited success because most companies either own content or booking infrastructure, but rarely both at scale.
Risk Factors and Market Realities
NextTrip's strategy faces several challenges.
The GoUSA TV acquisition is pending, and integration of media assets with booking infrastructure is complex. The company is competing against established players with significantly larger marketing budgets and brand recognition.
Content production at scale requires substantial investment. While NextTrip has access to a library of original and licensed content, maintaining freshness and relevance across 250 million viewers demands ongoing resources.
Attribution technology sounds promising, but proving direct causation between video views and bookings remains technically difficult. Many factors influence travel decisions, and isolating the impact of specific content pieces requires sophisticated analytics.
The Broader Industry Shift
NextTrip's approach represents a broader trend in travel: vertical integration of content and commerce.
Traditional travel companies built booking engines and bought advertising. New entrants are building media companies that happen to sell travel. The distinction matters because it changes the economics.
Media companies generate revenue from advertising whether or not viewers book travel. When viewers do book, that's additional margin. Traditional online travel agencies pay for every click and conversion, with no revenue if the user doesn't book.
This model shift could reshape competitive dynamics in the industry. Companies that own both content distribution and booking infrastructure can afford to operate at lower margins on bookings because they're monetizing attention, not just transactions.
The Consumer Value Proposition: What Travelers Actually Get
NextTrip's attribution technology creates value for travelers in three specific ways that traditional booking platforms can't replicate:
1. Context-Aware Recommendations
When you scan a QR code during a documentary about Moroccan riads, you see riads-not generic Marrakech hotels, not resorts, not hostels. The system knows what inspired you and shows relevant options.
2. Reduced Decision Fatigue
Instead of comparing 400 properties across five different booking sites, you see 8-12 curated options that match the specific experience you just watched. Fewer choices, higher relevance, faster decisions.
3. Trust Through Transparency
The content you watched featured real places with real people. The booking options connect directly to those places. No bait-and-switch. No misleading photos. No hidden resort fees discovered at checkout.
This addresses the core finding from Expedia's study: travelers want transparency (52%), clarity and confidence (46%), and authenticity (45%). NextTrip's attribution system delivers all three by maintaining continuity from inspiration to booking.
Compare this to the traditional OTA experience. You watch a YouTube video about Santorini. You open Booking.com. You see 327 properties. You spend two hours reading reviews, comparing prices, checking locations on Google Maps, and cross-referencing Instagram photos to verify the views are real.
NextTrip's bet is that travelers will choose seamless curation over exhaustive comparison.
What This Means for Travelers and the Industry
The $8 billion in digital advertising exists because travel companies are desperate to influence the 303 minutes travelers spend researching. But all that ad spend creates noise, not clarity.
More retargeting ads. More price comparison emails. More "limited time offers" that aren't actually limited. Travelers are drowning in marketing designed to capture their attention, not guide their decisions.
NextTrip's attribution-driven approach flips the model. Instead of interrupting your research with ads, the system makes your research more efficient by connecting inspiration to action.
For the travel industry, this represents a shift from advertising-driven acquisition to content-driven conversion. Companies that create genuinely valuable content and make booking seamless will win. Companies that rely on retargeting and price wars will struggle.
For travelers, the implications are simpler: the 303 minutes of research could shrink to 30 minutes of curated exploration.
Watch content about places that inspire you. Scan when something resonates. Book without leaving the ecosystem. Go on your trip.
The technology makes travel planning feel less like work and more like the adventure it's supposed to be.
Whether NextTrip executes this vision depends on content quality, technology reliability, and competitive pricing. But the value proposition for consumers is clear: attribution technology eliminates the friction between wanting to go somewhere and actually booking the trip.
That's worth solving. And it's worth the $8 billion the industry is currently wasting trying to track something they can't measure.
Read more at The Vanderbilt Report
About Vanderbilt Report
Vanderbilt Report is a financial news and content platform. The information contained in this release is for informational purposes only and should not be considered an offer to buy or sell securities. All material is provided "as is" without any warranty of any kind.
Media Contact
Kristen Owens
info@vanderbiltreport.com
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements, including those regarding the Company's strategy, market position, and future performance, are based on current expectations and are subject to risks and uncertainties that may cause actual results to differ materially. Such risks include, but are not limited to, market volatility, technological development challenges, and regulatory changes.
SOURCE: Vanderbilt Report
View the original press release on ACCESS Newswire
By Theo Francis
Nvidia is No. 1 in the annual Management Top 250, in a year when the tech industry's overall dominance continued to slip in the ranking of America's best-run companies.
With innovation and financial strength driving shifts in the upper reaches of the ranking, five of the so-called Magnificent Seven tech firms landed in the very top spots: Nvidia took the lead from Apple, which replaced it at No. 2. Microsoft kept the third spot, and Alphabet returned to fourth, after slipping to eighth last year. Amazon.com — officially a retailer despite its heavy tech emphasis — ranks fifth, up from No. 19 last year.
The biggest and most successful tech companies have capitalized best on shifts in technology and hiring, while others in the industry have fallen in the rankings — leaving room for companies in other industries to rise — says Daniel Martin, chief data scientist for Claremont Graduate University's Drucker Institute, which compiled the ranking for The Wall Street Journal.
A tumultuous year
The Management Top 250 ranking uses the principles of management guru Peter Drucker to identify the most effectively managed businesses. This year, 668 companies were graded on customer satisfaction, innovation, social responsibility, employee engagement and development, and financial strength, using 34 indicators supplied by third-party data providers. The Drucker Institute created the statistical model behind the ranking.
The ranking reflects the year ended in June — a period of tumult and often countervailing forces that started before President Trump's second term and ended after his sweeping tariff policies began. Profits generally rose despite trade and economic uncertainty, and consumer spending largely held up amid persistent dissatisfaction with prices. But employees grew gloomier as a cooling labor market gave employers the upper hand.
There are some signs of stress in the ranking. A total of 66 companies in the Top 250 received red flags for scoring in the bottom 25% of the full 668 companies in at least one of the main ranking components — most commonly financial strength and employee engagement. Only utility holding company Sempra received two red flags, in financial strength and customer satisfaction.
Sempra said customer satisfaction for utilities can be affected by cost concerns, including those driven by state mandates, which make up more than a third of the average bill in California, one of its primary markets. It added that the measures underlying the financial-strength scoring don't reflect utility-company performance well, and that performance improved excluding such factors as unusual tax effects and currency fluctuation.
For the first time since The Wall Street Journal first published the ranking in 2017, no company qualified as an "all-star" — a designation for any company that scores in the top 15% of each of the ranking's five main components. Only Apple made the grade last year.
Tech slips
After the top five, tech companies became scarcer. Only three more tech firms made the top 20, for a total of eight in that group, counting Amazon.com — down from 11 last year. Two tech companies that were in the top 10 last year fell out of the top 20 this year: Intel dropped to No. 25 from fourth place last year, with declines in all five main categories of the ranking. Adobe fell to no. 28 from ninth, with big declines in scores for innovation and social responsibility.
Intel named Lip-Bu Tan as its new chief executive in March, and the executive has headed a turnaround effort that this fall ended the company's six-quarter streak of losses. The company has also benefited from infusions of capital announced by the U.S. government in August and Nvidia in September.
Among the non-tech companies rising sharply were heavy-equipment maker Caterpillar, which rose to 10th from No. 29 last year, and Honeywell, the industrial conglomerate, which shot up to No. 15 from No. 78.
The other non-tech companies in the top 10 are Mastercard at No. 6, Procter & Gamble at No. 7, International Business Machines at No. 8 and Johnson & Johnson at No. 9.
Just two of the Magnificent Seven failed to approach the top of the charts. Meta Platforms dropped to No. 66, from No. 46 last year, with a red flag for customer satisfaction. And Tesla fell off this year's list altogether, after ranking 199th a year ago. (Stock-market performance for the seven companies has been similarly spotty — only three had outperformed the broader stock market late into 2025, and just two had as of Dec. 5.
Trading places
At the very top of the ranking, the two most valuable companies in the world swapped places — barely. Their overall scores are within a few hundredths of a percentage point of each other.
Apple has long ranked in the top three, and was No. 1 last year. Nvidia reached no. 2 during a half-decade climb. Overall, scores for both companies slipped this year, but Apple's fell farther.
The biggest factor in Apple's stumble was a decline in its social-responsibility score, caused by "significant drops" in metrics related to the company's global supply chain, Drucker's Martin says. Underlying factors include labor conditions, concentration of production in higher-risk regions and availability of complete supplier audits.
It was enough to push Apple down to No. 190 in social responsibility; Nvidia is No. 31.
"It's not so much what it's doing internally as a company, as how its supply chain has changed," Martin says of Apple. Like many other companies, Apple was forced to revamp its supply chain in April after President Trump announced sweeping new tariffs on nearly every country in the world. The company routed more of its iPhones to India for final assembly, accelerating a trend already under way. Meanwhile, many of the materials used in modern electronics are mined in war-torn regions such as the Democratic Republic of Congo, where child and forced labor have been documented.
In a 2025 supply-chain progress report published on its website, Apple said it works to align its practices with United Nations sustainable-development goals. Earlier this year, Apple said it was nearly at a year-end goal to use only recycled rare earth elements in magnets and cobalt in batteries. The company also said it continues to strengthen industrywide supply-chain due diligence, and last year told suppliers to stop obtaining tin, tungsten, tantalum and gold from Congo and neighboring Rwanda.
Apple's highest component scores in the ranking are in financial strength, where it is second among the Top 250, and innovation, where it ranks third. Nvidia is No. 1 in both financial strength and employee engagement and development.
Nvidia's skyrocketing share price in recent years has contributed to its draw as an employer, along with a culture that often puts even junior employees on important projects.
New priorities
The decline in Apple's social-responsibility score reflected a broad trend. More than half the companies in the ranking saw declines in that score, while a similar number had declines in financial strength — and a third of the Top 250 saw declines in both categories.
The widespread decline in social-responsibility scores suggests a broad reordering of business priorities. "We're seeing companies adopt a much more short-term, financially focused mindset," Martin says. "The standard for what is considered a good [social-responsibility] investment is dropping, likely due to market pressures that are really incentivizing more fiscally conservative behavior from companies."
Meanwhile, scores for financial strength and employee engagement largely moved together, Martin says. In most cases, financial strength suffered at companies whose scores for employee engagement and development declined.
Cause and effect aren't always clear, but there are a couple of ways the metrics could be linked. Financially stressed companies may curtail efforts to keep employees happy. Or investing too little in employees may alienate workers enough that it increases turnover or dents productivity, ultimately hurting a company financially.
However, the top 25 companies show a different pattern. They generally fared well on financial strength even when their employee-engagement scores slipped.
One possible explanation: The best-performing companies are spending more heavily than others on innovation, and the advantage that gives them financially is more than enough to offset any negative impact from declining employee engagement.
Innovation pays
Innovation drove many of the gains at companies that rose in the ranking, followed by customer satisfaction and financial strength.
That includes three companies that leapt into the top 10 this year. Amazon climbed to No. 5 with improvements in innovation and financial strength, despite slipping employee engagement. IBM at No. 8 and Caterpillar at No. 10 both were propelled by improvements in innovation.
Amazon has been plowing billions of dollars into data centers and other capital investment, and this fall the company released a new custom chip for the AI market. At the same time, it is ramping up its use of robots and automation in warehouses to more than a million in service this summer, and Amazon Chief Executive Andy Jassy has said AI will lead the company to cut jobs. "It's hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce," Jassy told employees in June.
In a note to company employees in late October, Amazon executive Beth Galetti, who oversees human resources, said the company is already seeing results from yearlong efforts to operate more like a huge startup. The 14,000 job cuts announced this fall, she added, "are a continuation of this work to get even stronger by further reducing bureaucracy, removing layers, and shifting resources to ensure we're investing in our biggest bets and what matters most to our customers' current and future needs." Three companies jumped more than 120 places in the ranking. Virginia-based electric utility company AES rose to No. 76, from No. 212 last year, on a strong gain in innovation as well as increases in scores for social responsibility and customer satisfaction. In July last year, AES unveiled a robot designed to help crews install solar panels faster and more cheaply.
GE HealthCare Technologies, spun off from General Electric in early 2023, rose 125 spots to No. 122 on strength in employee engagement and social responsibility, as well as innovation, despite dropping sharply in financial strength and customer satisfaction. The company said it has launched more than 40 products this year and has mitigated more than half its 2025 tariff exposure. It has touted new multiyear arrangements with customers like one announced in January with California's Sutter Health encompassing AI-assisted imaging, outpatient cardiology and maternal care, and more.
Expedia Group, the online travel platform, gained 122 spots, to No. 125, on strong gains in financial strength and innovation, despite slipping significantly on customer satisfaction.
About 50 companies made this year's list after failing to make the cut a year ago — including Air Products & Chemicals, which landed at No. 35 with a strong showing for customer satisfaction. It last appeared in 2023 at No. 111.
Companies falling the most in the ranking often did so with substantial drops in customer-satisfaction scores. Among them: Allstate, which fell 105 places to No. 188, with an accompanying sharp drop in its rankings on customer service and innovation.
Starbucks fell to no. 187 from No. 86, losing ground in every category, in particular employee engagement. Amid a six-quarter stretch of same-store sales declines, CEO Brian Niccol is pushing a tightly scripted charm offensive to woo customers, as well as closing stores and cutting corporate jobs. Meanwhile, unionized baristas in some areas have staged walkouts.
Starbucks has said nearly all locations remain open and that its yearlong turnaround effort to revamp stores has led to customers visiting more and staying longer, and to better financial results. It has also called its jobs the best available in retail, with employee surveys showing growing majorities of employees calling the company a great place to work.
"The 'Back to Starbucks' plan is working, and our turnaround is taking hold," a spokeswoman said in a statement.
Theo Francis is a Wall Street Journal staff reporter based in Washington, D.C. Email him at theo.francis@wsj.com.
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