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By Jon Emont | Photographs by Qilai Shen for WSJ
SHANGHAI — For the better part of a decade, Crocs stumbled in China. Its stores stocked shoes Chinese people didn't want, such as loafers, and its celebrity endorsers were the likes of reality-show contestants and midtier actresses.
Today, Shanghai subway cars are packed with fashionable Crocs-wearers, often young women in platform clogs studded with charms known as Jibbitz. So many fans of the hole-filled shoes make posts with the hashtag "dongmen" — Chinese slang for Crocs fan — that the company has announced on earnings calls the number of dongmen mentions, which today tally in the hundreds of millions.
Once a tiny fraction of Crocs sales, China has grown into the brand's second-largest market after the U.S. This month, the company said revenue in the most recent quarter fell 6.4% in North America, but was up more than 30% in China.
Crocs, which is based in Broomfield, Colo., has become a rarity: an American company that is growing rapidly in China.
Nike and Starbucks have struggled against fast-moving local competitors with lower prices, though both say they're turning a corner. China's slowing growth has caused many budget-conscious consumers to turn away from premium American products.
Retail experts say that Crocs offers lessons for Western brands. The biggest is to focus on the unique preferences of the Chinese consumer — such as a love for platform clogs, which many Chinese women consider a leg-lengthening, comfortable alternative to heels.
Crocs marketing campaigns, such as an ad featuring pop star Tan Jianci in pink platform Crocs riding a pink whale through the sky, are dreamed up in Shanghai, not Colorado. The company recruits the glitziest names in Chinese pop culture as brand ambassadors.
It tweaked its global slogan "Come as you are" to a Chinese-language version, "Born to Be Free" — appealing to many young Chinese who yearn for a more relaxed and less competitive life.
The company has taken creative risks, partnering with Chinese-born designer Feng Cheng Wang, who released a knee-length biker-style Crocs boot that one fashion website called "straight from the future." An American TikTok influencer asked, "Those are Crocs?!"
They are. So are the KFC collaboration Crocs, with chicken-shaped Jibbitz charms that smell like fried chicken, released in China and the U.S.
"Crocs has run a playbook that most global organizations know that they should run," said Zak Dychtwald of the Young China Group, which researches Chinese youth trends. "They've just done it well."
While some U.S. brands are tarnished by their association with China's main geopolitical competitor, Crocs has another advantage: Few Chinese know it is American.
Even as Crocs revenue has begun to flag in North America, it has more than tripled since 2022 in China, where certain sought-after Crocs can go for $250 or more a pair. It reinvests much of the margin it earns on its shoes into marketing.
Anne Mehlman, Crocs's brand president, visited Shanghai in early 2020 and hardly saw any Crocs on the street. When she came back in 2023, she remembers stepping off the plane and immediately seeing a fashionable man with a Balenciaga bag and platform "Crush" Crocs.
"I was like 'OK, this is real,'" she said.
Andrew Rees, Crocs's CEO, said the company groups its buyers into two buckets. There are the "feel-goods," represented by a suburban mom looking to purchase durable and affordable shoes for the family. Then there are the "explorers": young urban women with bold fashion tastes.
In the U.S., Crocs-wearers are mainly feel-goods, said Rees. In China and other Asian countries, explorers are better represented. "We wanted to exaggerate their classic clog and provide height and more fashion and more style," he said.
"It's a shoe to anywhere," said Sylvia Yiu, 30 years old, a Shanghai-based marketing professional who clip-clopped into a Shanghai Crocs store in black platform Crocs studded with Jibbitz. She said she wears her Crocs to nightclubs or for daily errands — such as picking up another pair of Crocs. This time she tried on a few, but ended up settling for a shiny flower-shaped Jibbitz.
"I just take what I like, what matches my vibe," Yiu said. Her vibe, she said, is "Cool girl, with a bit romantic," hence the rose Jibbitz displayed prominently on her right Croc.
The vibe of Wang Tianyang, 29, has more parts: The athletic young man said the tiger-like creatures in his right clog symbolize his love of animals, while a basketball hoop and football goal post in the left clog symbolize his love of sports, and two fried eggs next to the hoop stand for his love of protein. His collection also includes a red flame-shaped Jibbitz for the dance floor, which lights up when he takes a step.
Joseph Ranieri Jr., Crocs's first distributor in China, came to Shanghai in 2006 with a duffel bag full of Crocs. He clomped around the streets of Shanghai wearing matching colored shirts and Crocs, handing out business cards and asking if anyone wanted to buy a pair. "Guerrilla brand building," he calls it.
The brand gradually gained traction. But a few years after Crocs bought out Ranieri's distributorship in 2008, it began to struggle. Ranieri said the company made misguided decisions such as emphasizing loafers in China instead of clogs.
It was a difficult period for Crocs outside of China too. The brand had soared in the 2000s, riding on controversy over whether its signature look was fun or ugly, but it was hit hard by the global financial crisis. In 2013, investment group Blackstone agreed to put $200 million into the company and Rees, the current CEO, became a senior executive the next year.
He quickly realized China was both an opportunity and a problem. One issue was Crocs's reliance on local distributors, which often bought too much stock and dumped merchandise in sales that undercut the brand image. The answer was to focus on directly operated stores in buzzy shopping malls.
"It was a long reset because we needed to actually change the entire perception of the brand," said Mehlman, the Crocs brand president.
In 2020, the company announced its first A-list Chinese celebrity ambassador, actress Yang Mi from the drama "Eternal Love," a smash hit with tens of billions of views. Off-screen she was photographed in Crocs adorned with personalized Jibbitz charms such as golden bees and foxes. These were a nod to Yang's fans, who are known as "honey bees" and address her as "Little Fox."
When Covid hit and foot traffic dwindled, the company debated pulling back as other big brands did. Instead, Crocs doubled down, funding Chinese advertising with money from sales in the U.S., where the pandemic-era work-from-home set drove a boom.
"That was the big turning point," said Mehlman.
Mia Wong, 30, a Shanghai tech worker, saw a stranger on the street in 2021 pairing platform Crocs with light-colored socks. "It was ugly at first, but the more I wore them the more I liked it," Wong said. She eventually ordered four pairs.
Influencers and ordinary people took to posting photos of their Crocs with a customized selection of Jibbitz on the Chinese social-media app RedNote. It played well on a platform based around user-generated content and self-expression, with many posting it under the "dongmen" hashtag.
"Crocs, just the product itself, lends itself really well to social media and this Gen Z culture around personalization," said Olivia Plotnick, founder of Wai Social, a China-based marketing agency.
Today it has a roster of celebrity endorsers and collaborations. Crocs is working with the hottest Chinese retail brand, PopMart, maker of the viral Crybaby dolls — with Crybaby-themed Jibbitz that can be attached to Crocs.
Rees said there was plenty of room for growth in China — despite, or because of, its torpid economy.
"I think in the current environment where people are having a tough time, we're winning because of that fun factor," Rees said.
Write to Jon Emont at jonathan.emont@wsj.com
Rock-bottom prices don't always mean rock-bottom businesses. The stocks we're examining today have all touched their 52-week lows, creating a classic investor's dilemma: bargain opportunity or value trap?
While market timing can be an extremely profitable strategy, it has burned many investors and requires rigorous analysis - something we specialize in at StockStory. Keeping that in mind, here are three stocks where the outlook is warranted and some alternatives with better fundamentals.
Crocs (CROX)
One-Month Return: -15.8%
Founded in 2002, Crocs sells casual footwear and is known for its iconic clog shoe.
Why Are We Wary of CROX?
At $83.92 per share, Crocs trades at 6.6x forward P/E. Check out our free in-depth research report to learn more about why CROX doesn’t pass our bar.
Select Medical (SEM)
One-Month Return: -13.7%
With a nationwide network spanning 46 states and over 2,700 healthcare facilities, Select Medical operates critical illness recovery hospitals, rehabilitation hospitals, outpatient rehabilitation clinics, and occupational health centers across the United States.
Why Do We Think SEM Will Underperform?
Select Medical’s stock price of $12.60 implies a valuation ratio of 10.8x forward P/E. To fully understand why you should be careful with SEM, check out our full research report (it’s free).
Alight (ALIT)
One-Month Return: -33.3%
Born from a corporate spinoff in 2017 to focus on employee experience technology, Alight provides human capital management solutions that help companies administer employee benefits, payroll, and workforce management systems.
Why Should You Dump ALIT?
Alight is trading at $3.67 per share, or 5.8x forward P/E. If you’re considering ALIT for your portfolio, see our FREE research report to learn more.
Stocks We Like More
When Trump unveiled his aggressive tariff plan in April 2025, markets tanked as investors feared a full-blown trade war. But those who panicked and sold missed the subsequent rebound that’s already erased most losses.
Don’t let fear keep you from great opportunities and take a look at Top 6 Stocks for this week. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025).
Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-small-cap company Comfort Systems (+782% five-year return).
StockStory is growing and hiring equity analyst and marketing roles. Are you a 0 to 1 builder passionate about the markets and AI? See the open roles here.
Footwear company Crocs met Wall Street’s revenue expectations in Q2 CY2025, with sales up 3.4% year on year to $1.15 billion. On the other hand, next quarter’s revenue guidance of $956 million was less impressive, coming in 10.7% below analysts’ estimates. Its non-GAAP profit of $4.23 per share was 5.3% above analysts’ consensus estimates.
Is now the time to buy CROX? Find out in our full research report (it’s free).
Crocs (CROX) Q2 CY2025 Highlights:
StockStory’s Take
Crocs’ second quarter met Wall Street’s revenue expectations but was met with a significant negative market reaction as management highlighted caution around U.S. consumer spending and a challenging retail environment. CEO Andrew Rees detailed that while international growth and strong gross profit supported free cash flow, North American sales faced headwinds due to reduced discounting and softer consumer demand. Management took a notably cautious tone, emphasizing the need for “bold decisions” to protect long-term brand health and profitability. The shift away from promotional activity in direct channels and the clean-up of aged inventory for HEYDUDE were among the key actions impacting results.
Looking forward, Crocs’ guidance reflects a conservative approach, with management projecting continued headwinds from cautious U.S. consumers and wholesale partners reducing open-to-buy volumes. Rees stated that the second half outlook is “concerning,” and the company is focusing on inventory discipline and cost savings to navigate uncertainty. The company expects persistent margin pressure from tariffs and anticipates further sales declines, especially in North America, as it prioritizes brand health over near-term revenue. Management is not reinstating full-year guidance and noted that a weakening U.S. consumer backdrop and cost inflation would shape near-term performance.
Key Insights from Management’s Remarks
Management attributed Q2 performance to international expansion, new product traction, and strategic pullbacks in U.S. discounting, while highlighting cost-saving measures and actions to stabilize HEYDUDE.
International business drives growth: The Crocs Brand achieved 16% growth outside North America, with China and India leading gains. Management credited digital marketing, partnerships with local celebrities, and expansion of mono-brand stores as effective tools for boosting engagement, particularly during key retail festivals in China.
North America faces headwinds: U.S. sales declined as Crocs pulled back on promotions to support long-term brand value. Rees noted a “cautious” consumer and lower traffic, especially among lower-income shoppers, while acknowledging shelf space losses to athletic brands as these competitors re-embrace broader distribution strategies.
HEYDUDE reset accelerates: The brand’s wholesale business remains challenged, with efforts focused on taking back aged inventory and reducing marketing spend to reset the channel. While direct-to-consumer sales for HEYDUDE grew, management emphasized the importance of refreshing product assortments and elevating the brand’s wholesale presentation.
Cost-saving actions underway: The company has already realized $50 million in cost savings this year, with a focus on reducing SG&A and improving supply chain efficiency. Management is engaged in further efforts to simplify operations and cut incremental costs, especially in light of the current revenue outlook.
Tariffs weigh on margin: Tariff-related costs are now embedded in inventory and are expected to reduce operating margins by roughly 170 basis points in the next quarter. Management is pursuing selective price increases, mainly in international markets and specific styles, but does not plan broad-based price hikes given the broad consumer base.
Drivers of Future Performance
Crocs’ outlook is shaped by persistent U.S. demand uncertainty, tariff headwinds, and a strategic focus on brand health over short-term sales gains.
U.S. demand caution persists: Management cited ongoing cautiousness among U.S. consumers, particularly at lower price points, which is expected to continue depressing wholesale and outlet traffic. Rees emphasized that reduced promotions and lower order volumes will likely weigh on North American sales in the near term.
Margin impact from tariffs and costs: Tariffs are set to remain a headwind, with management estimating about $90 million in annualized costs. The company’s cost-saving program will seek to mitigate some of these pressures, but adjusted operating margins are expected to decline as revenue softens and expense deleverage intensifies.
Focus on inventory discipline and brand reset: The company plans to limit inventory receipts, especially for HEYDUDE, while prioritizing new product introductions and SKU refreshes to maintain shelf appeal. Adjusted marketing spend and selective price increases are expected to help balance brand health and profitability, but management is not expecting a quick rebound in U.S. consumer demand.
Catalysts in Upcoming Quarters
Looking ahead, our analysts will be focused on (1) the pace of international expansion, especially in China and India, (2) the effectiveness of Crocs’ pullback on promotions and the resulting impact on margins and U.S. market share, and (3) progress in HEYDUDE’s channel reset, including inventory clean-up and any improvement in wholesale sell-through. Additional signposts include management’s ability to offset tariff headwinds and drive cost efficiencies.
Crocs currently trades at $76.55, down from $105.23 just before the earnings. At this price, is it a buy or sell? See for yourself in our full research report (it’s free).
Our Favorite Stocks Right Now
Donald Trump’s April 2025 "Liberation Day" tariffs sent markets into a tailspin, but stocks have since rebounded strongly, proving that knee-jerk reactions often create the best buying opportunities.
The smart money is already positioning for the next leg up. Don’t miss out on the recovery - check out our Top 5 Growth Stocks for this month. This is a curated list of our High Quality stocks that have generated a market-beating return of 183% over the last five years (as of March 31st 2025).
Stocks that made our list in 2020 include now familiar names such as Nvidia (+1,545% between March 2020 and March 2025) as well as under-the-radar businesses like the once-micro-cap company Tecnoglass (+1,754% five-year return).
StockStory is growing and hiring equity analyst and marketing roles. Are you a 0 to 1 builder passionate about the markets and AI? See the open roles here.
(22:19 GMT) Crocs Price Target Cut to $85.00/Share From $110.00 by UBS
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