Dear MS,

We have received your complaint regarding ProXMarkets. To facilitate our follow-up, please provide:

Your registered trading account number

Screenshots of relevant evidence/transaction records
 
Upon receipt of the above, we will forward your complaint to the platform for their investigation and resolution.

May 26, i was meant to withdraw funds , request gone through with the support of a success manger. NO MONEY ARRIVED. Contacted the success manager, said the money is coming. NOTHING AGAIN. Then i started messaging , emailing and contacted the support team, who always tell me, they have escalated this issue. This dragged until August , then someone from there client relation contacted me, said they will investigate, then after 2 weeks , she said she has escalated to senior management. Till today no one has contact me, no one is replying my emails. My request for withdrawal is still online but my funds has been tampered with, funds are reducing even though , i have closed the account on online. All this has affected my health. This company can put someone in an early grave.