Dear Seham,

 

We have received your complaint regarding Exness. To facilitate our follow-up, please provide:

Your registered trading account number

Screenshots of relevant evidence/transaction records

 

Upon receipt of the above, we will forward your complaint to the platform for their investigation and resolution.

Additional Compliance Concern: Exness’s published rules restrict third-party deposits through Binance Pay and external TRC20 wallets. In my case, six transactions totaling 50,639 USDT were transferred from my verified Binance wallet to another person’s Exness account without my authorization. I respectfully ask FastBull to consider whether Exness adequately verified the funds’ ownership, source, and authorization, and to support a fair review and resolution. Complainant: SEHAM ARMOUSH

Urgent Intervention Request for FastBull: Please intervene to resolve my dispute with Exness, which credited 6 deposits (50,639 USDT) from my wallet to another client's account without authorization. Despite providing proof, support closed discussion citing escalation to the Seychelles FSA. I have escalated this to Compliance and the Financial Commission. I urge you to pressure Exness to review these third-party deposits and recover my funds.

​URGENT: Formal Compliance Escalation Exness credited six unauthorized crypto deposits totaling 50,639 USDT (from my Binance wallet) to another client's account. Despite proof, support shut down communication. I am formally escalating this to Exness Compliance, the Seychelles FSA, and the Financial Commission. I demand an immediate review of these third-party deposits and recovery of my funds

Here is the shortened, concise English version that contains all essential details and fits within the character limits: ​Exness accepted 6 unauthorized third-party USDT deposits totaling $50,639 into an account under a different legal name, violating fundamental AML protocols. Exness refuses liability and attempts to shift blame onto wallet security. All funds originated directly from my verified personal Binance account. ​6 TRC20 Transactions (50,639 USDT Total): ​9,900 USDT | TXID: 3ce2221f277883269147f91571a05a9574a2ce384ecb165df173fad4ee8d6943 ​15,001 USDT | TXID: aabcd147b733b43164679561c354d14513747edd91f16d917734e8ce6b2d7c73 ​7,001 USDT | TXID: 1d99695e26523a0af6df6af968721c20477c82f2e8390f2da62c3a940f8beff7 ​5,000 USDT | TXID: 3e96cec8384b567414ea4af7b50a13f141fed4b1583652f10aaf5805d994aa10 ​3,737 USDT | TXID: a58ffd9a39273f77237a63d77d6b2f1c55b4cbf44d34d2e3cdf5b5b93830b3b0 ​10,000 USDT | TXID: f686becf605a8acd34c847a5ae16d67dad90abced524faa56d213923d64d2ce7 ​Full evidence, Binance receipts, and live screen-recorded video proofs showing account navigation: https://drive.google.com/drive/folders/1xKwWPEwsOX8F_M9P8zvtHvzLgP-ixH5R