I submitted a normal withdrawal request to CWG Markets, and the withdrawal has now been under review for 56 days. To date, the funds have still not been credited to my account.

During this period, I have repeatedly contacted both CWG Markets' customer support and compliance department. Each time, I have received vague responses such as “the withdrawal is in the queue for processing,” “the third-party payment channel requires additional time,” or “we will continue to follow up.” However, the platform has never provided me with a specific processing timeframe, a definite payment date, or any clear explanation of where exactly the withdrawal process is being delayed.

I have now been waiting for nearly two months, which is an unreasonable amount of time for a normal withdrawal request. If there is any issue with my withdrawal, CWG Markets should clearly explain the specific reason, provide the relevant evidence, and inform me of what action is required. If there is no legitimate issue with my withdrawal, CWG Markets should immediately release and pay the funds belonging to me rather than continuously asking me to wait indefinitely.

I therefore formally request that CWG Markets:

1. Immediately complete the processing of my withdrawal;

2. Provide a clear and specific explanation for the 56-day delay;

3. Confirm the exact date by which the funds will be credited to me; and

4. Release the full amount of my withdrawal without any further unreasonable delay.

I have cooperated with the platform throughout the process and have given it sufficient time to address this matter. I now expect CWG Markets to provide a clear resolution and a definite payment date rather than continuing to give general responses such as “please wait” or “we will follow up.”