We have received your complaint about Julstar trading company.

Please be informed that Julstar trading company is an unregulated scam! 

For more details on this broker, please check our full Julstar trading company review.

Could you please provide some evidence of your trading in Julstar trading company (such as account number and trading and transaction records)? We will try to contact this broker for you.

I opened an account and deposited my account. After good profits they sent me an email about anti money laundery and blocked my account asking for AML check even if i deposited such a small amount as around 248 usd. They requested a video selfie with ID, screenshots of my transactions while i used to deposite my account, proof of residance and origin of the fund deposited to them. I provided everything. I asked with live chat how long does this investigation take, when can i trade again and when can i withdraw but i didnt get any answer only say wait a new email. After one day i saw that they deleted my profits around 1099.65 usd with Balance Fixed operation. I asked live chat why did delete my profit but they said me only again wait for new email. So the problem is not anti money laundery but my profits. Still they dont send me any eamil about this and no one is contact me. Now i cant get my own deposit and my profits back.