What options do I have to get my cash?

https://trade.atcfx.com.bz/pages/login/login.

I have investments that I want to withdraw. I paid them tax, withdraw fees, and additional money to have my money returned.

Now they keep asking for additional money before I can get my cash.Dear Mr. Mark,

We are writing to provide you with important updates regarding your account and withdrawal requests.

Account and Withdrawal Status

We are pleased to inform you that the review of your account funding has been successfully completed. The fees you previously paid have been refunded to your account balance, and your account is now available for withdrawals to your bank account or cryptocurrency exchange.

However, as stated in previous communications, your account currently has unresolved compliance issues that must be resolved. The Department of Finance has determined that penalties have been imposed for delays in fulfilling previously communicated financial obligations. These penalties must be resolved to comply with U.S. financial regulations, including the Bank Secrecy Act (BSA) and the USA PATRIOT Act, which require strict compliance with anti-money laundering measures and financial reporting standards.

Compliance Penalty Assessment

Pursuant to 31 CFR § 1020.220 (Financial Institutions Customer Identification Program), the Department of Finance has assessed a penalty in the amount of 30% of your total account balance. Based on your current account balance of $535,505.60, the assessed penalty amount is $160,651.68.

This penalty is necessary to resolve delays and non-compliance with previously communicated obligations.

Payment Deadline

To avoid further regulatory action, you must complete payment of this penalty within 15 business days. Failure to pay on time may result in the following:

Account Suspension: Your account may be subject to trading or withdrawal restrictions until the penalty is resolved.

What can I do to get my cash back?