Ranking List of Complaints Satisfaction in October 2025 Newly Released
Many investors, particularly beginners, often ignore how a broker handles complaints, even though it greatly affects the trading experience.
To help investors make informed decisions, BrokersView updates its broker rankings monthly based on customer satisfaction with complaint resolution. This aims to assess whether brokers value client feedback and provide investors with a reference based on their overall customer service levels.
In October 2025, common complaint issues across brokers included: delayed or denied withdrawals, slow customer service responses or automated replies, and fraudulent investment schemes.
The following lists of brokers are provided for investor reference.
In October 2025, nine regulated forex brokers earned a spot on BrokersView's Complaint Satisfaction - Good List. Clients of these brokers expressed satisfaction with the efficiency and methods used to resolve their complaints.
Brokers listed on BrokersView's Complaint Satisfaction - Bad List failed to provide satisfactory solutions after receiving client complaints.
CPT Markets, regulated by the UK's FCA, faced client complaints in October over withdrawal issues. One client deemed the broker's reasons for refusing a withdrawal unreasonable.
TenX Prime operated without authorization from any financial regulator while providing trading services to investors. Since late September, users have reported issues with the platform's PAMM system, preventing account access or withdrawal requests. In October, the broker abruptly shut down its website and cut all communications with clients, resulting in substantial investor losses.
BrokersView consistently emphasizes that complaints related to brokers are crucial. Complaints and regulatory details serve as vital references when selecting a broker, helping mitigate risks and ensure a safer investment experience.
If investors suspect a broker of misconduct, they may submit a complaint through BrokersView. We will act as a third-party to protect your rights free of charge, assisting in communications with the broker or filing complaints with regulatory authorities.
You may submit your Complaint at https://www.brokersview.com/complaint
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