
Many investors, especially beginners, often overlook a broker’s service attitude when choosing where to trade. Yet customer care directly shapes the trading experience. BrokersView publishes monthly rankings based on complaint-handling satisfaction, revealing how brokers value client feedback and the quality of service they deliver.
The most common complaints in January 2026 covered a wide range of issues, from scam websites and fake trading accounts to blocked withdrawals and disabled accounts. Investors also reported profit deductions, pricing manipulation, pressure to invest more, sudden large losses, fraudulent practices, and poor customer service.
The list of involved brokers is provided below for reference purposes.


Brokers featured on the January 2026 Good List, with most having strong regulatory compliance, delivered outstanding customer service in the past month. They demonstrate a consistent commitment to long-term client satisfaction, ensuring that client needs, concerns, and feedback are addressed with priority. Their inclusion on the list highlights adherence to industry standards.
The January 2026 Bad List serves as a cautionary reminder that even regulated brokers can face serious customer complaints, with troubling practices and service reliability reported. Six of the nine brokers are either regulated by top-tier authorities or hold offshore licenses.
BrokersView has investigated multiple reported cases and issued targeted risk warnings, including the ACY Securities case and LMAX. We have also taken a firm stance against scam platforms using clear fraudulent tactics, such as GTC Management, which has no affiliation with the regulated broker GTC.
BrokersView publishes these monthly lists to help protect investors from risks and avoid unreliable brokers. Beyond verifying regulatory information, it is equally important to consider client feedback and how complaints are handled.
Investors can stay informed about broker-related issues and submit a complaint through BrokersView for suspected violations. As an independent third party, BrokersView provides free assistance, facilitating communication with brokers or escalating matters to regulators.
Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint