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Vantage fraud: EUR 39,755 withheld Account 1811287
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Contact Mi
荷兰 2026-08-16
相关交易商:
Vantage万致
监管机构: FCA,ASIC,VFSC,CIMA
维权: 资金回收
维权金额: $46,090.66
进度: 已回复
BrokersView BrokersView回复
2026-08-27
Dear user,
As per your request, we conveyed your complaint to Vantage Markets again. If any response, we will immediately inform you.
Best Regards
BrokersView Team
service@brokersview.com
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Contact Mi 补充投诉
2026-08-24
Dear BrokersView Management and Dispute Resolution Team,
I am writing to issue a critical, high-priority enforcement update regarding my active case against Vantage Markets under Complaint ID 2653. Due to a technical database error on your website ("Operation failed), I am delivering this urgent replenishment directly to your official service email. I require your team to manually upload this comprehensive text into my public complaint file and immediately escalate it to Vantage Markets’ executive compliance directors before market opening tomorrow morning.
Vantage Markets is operating in extreme bad faith to evade a legitimate commercial debt, and this matter requires absolute emergency intervention to force a payout to my bank account. On August 22, 2026, their trading desk representative, Miguel, issued an official refusal letter fabricating a completely fake chronology. He attempted to weaponize a 3-hour time zone discrepancy between my local European time and the MT5 Server Time, falsely claiming that my positions opened after the gold price peak had already occurred.
This statement is a fraudulent manipulation of data that is completely debunked by the broker's own server logs. The mathematical timeline of the trades is definitive:
  1. MT5 Server Opening Time: The server journal logs technically document that my 10 buy positions were executed between 12:37 and 12:50 MT5 Server Time (which correlates precisely to 15:37 and 15:50 local Dutch time).
  2. Market Peak Target Price: Representative Miguel explicitly admitted in writing that the XAUUSD market reached my Take Profit level of 3449.50 at exactly 13:15 MT5 Server Time.
This data establishes an undisputed window of 25 to 38 minutes where my trades were live, active, and fully synchronized on the Vantage server before the price action hit my target. The trading desk is intentionally trying to cross-reference my local opening time with their server clock to deny a legitimate payout. All 6 files confirming this data have already been delivered to your email on Friday, August 21.
Furthermore, the broker has implemented a hostile block on my client profile to suppress this dispute. The moment I log into the live chat window, support agents immediately push a pre-written copy-paste script onto my screen and instantly terminate the connection in my face before I can type a single letter. This has happened repeatedly.
Because of 16 months of systematic contract breaches, live chat blocking, and deceptive exhaustion tactics, my requirement for total commercial closure is now fixed at a damage settlement of EUR 60,000.00, based on the direct trade loss of EUR 39,755.78.
Today, Sunday, August 23, I officially bypassed their frontline servers. I used my LinkedIn Premium credentials to penetrate the personal inbox of CEO Marc Despallieres and Commercial Director Jack Kelly via direct InMail, delivering all 6 files straight to their personal desks. A high-level public dispute is also active on Forex Peace Army under user 'victimvantage' and monitored by senior moderators.
Vantage Markets has zero defense against their own server records. I heavily request BrokersView to deploy maximum institutional and regulatory pressure immediately at market open. Forward this timestamp contradiction directly to their upper management to force the immediate release of my EUR 60,000.00 settlement to my bank account.
Direct Settlement Delivery Details:
  • Account Holder: Mohamed Achalhi
  • Bank: ING 
  • IBAN: NL62INGB0668843683
I expect BrokersView to handle this emergency update manually and confirm receipt immediately.
Best Regards,
Mohamed Achalhi
Trading Account ID: 1811287
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Contact Mi 补充投诉
2026-08-21

Dear BrokersView Team,

Thank you for your response regarding Complaint. 

I must urgently report that Vantage Markets is operating in extreme bad faith. Their strategy is to physically and mentally exhaust me through automated loops. Over the past 48 hours, six different live chat agents explicitly guaranteed that my Account Manager would contact me immediately after the chat to settle this. This promise was broken six consecutive times.

In my final chat today, the agent repeated the exact same promise. When I confronted him with the fact that this lie had been used six times already, he immediately panicked and switched to a copy-paste script, sending the exact same automated response four times in a row, claiming the case was closed. He then abruptly terminated the chat window right in my face. Furthermore, I have repeatedly requested the official live chat transcripts from them, and they have flatly refused to provide them because they know they are caught in server manipulation.

Vantage Markets has zero technical defense against my raw MetaTrader 5 server logs. This is a critical emergency. 

Best Regards,
Mohamed Achalhi
Account ID: 1811287

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BrokersView BrokersView回复
2026-08-19
Dear user,
We have received your complaint and conveyed to Vantage Markets. If any response, we will immediately inform you.
Could you please provide some proofs to support your complaint?  including your trading profits and chat history with this broker. You may add proofs in your complaint.
We are looking forward to hearing from you.
Best Regards
BrokersView Team
service@brokersview.com
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Contact Mi 发起投诉
2026-08-16

Vantage Markets (Account 1811287) is withholding EUR 39,755.78 of my trading profits after an MT5 server failure. On April 22nd, my 10 XAUUSD positions had a registered Take Profit at 3449.50. The market hit 3449.73, but Vantage refused to execute the closure. For 16 months, their Trading Team used automated loops to stall me, and they recently disabled my MT5 login to block access to my own data. 

 

Due to format limits on this form, I cannot upload my screen recording or text logs here. However, I have officially taken this fraud case public to ensure maximum exposure. The complete evidence package including local MT5 journal logs showing "Modify... Accepted/Done" and unedited iPhone video proof is fully published on Forex Peace Army (FPA) under username "victimvantage". Go to FPA Traders Court to see the full scam. I will not stop until my EUR 39,755.78 is returned! Stay away!

 

Trade 1,000+ CFDs | Award-Winning Broker | Vantage Markets

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