MT4 Account: 2024370

On March 17 and March 24, I deposited USD 20,000 and USD 30,000, respectively, into my RockGlobal trading account. Through normal trading, I earned a profit of USD 4,219.

Afterward, I found that I was unable to withdraw my funds. RockGlobal repeatedly requested additional KYC documents. Each time I submitted the required documents, they were rejected, and I was asked to provide even more documentation. The platform is now demanding notarized documents.

I am extremely frustrated by the various reasons RockGlobal has used to delay and prevent my withdrawal. At the time of my deposits, I had already satisfied the platform's KYC requirements and submitted the necessary verification documents. It is unreasonable for the platform to continuously impose new verification requirements after accepting my deposits.

I have also consulted a financial lawyer, who advised me that I should not be required to provide notarized documents in order to withdraw my principal. However, RockGlobal has already deducted all of my trading profits.

Furthermore, RockGlobal has not even returned my USD 50,000 principal. I submitted my withdrawal request on June 1, and it has still not been reviewed or processed.

When I registered my account, I had already completed the required KYC verification and submitted all the necessary identification documents. After I requested a withdrawal, the platform repeatedly asked me to provide additional documents. Even after I complied with those requests, it is now demanding notarized documents.

I believe these repeated and escalating verification requirements are being used to deliberately delay and withhold my funds. I respectfully request that RockGlobal immediately review my withdrawal request, return my USD 50,000 principal without further delay, and provide a clear explanation for the prolonged withholding of my funds.

I respectfully request that BrokersView assist me in resolving this matter, urge RockGlobal to process my withdrawal promptly, and help protect my legitimate rights and interests.