We have received your complaint about OctaFX. 

Could you please provide some details of your trading in OctaFX (such as: trading account number, trading records, and withdrawal records)? We will try to contact this broker for you.

Octafx has frozen my account and there is still 19140 usd in my balance without withdrawals, After I submitted my withdrawal request, the platform sent me an email saying that the amount I withdrew exceeded the deposit amount and then froze my entire balance and prevented me from withdrawing. I asked the customer services and they told they will check for me and handle this. But I have not received any money or solutions from them and it has been two weeks. I choose them for their reputation but now i think they are scammer.