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I can't withdraw funds in Ultima Markets
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RW5EVQP34K
印度尼西亚 2025-11-10
相关交易商:
Ultima Markets
监管机构:
维权: 资金回收,其他
维权金额: $1,455.71
进度: 已回复
评论1
BrokerView 补充投诉
2025-11-13

Yes, that's right. They asked me to delete this complaint and said they would return my deposit balance if I did. To date, I have not agreed to their request. Based on the negotiation, they will still delete my profits, even though I earned them from gold trading, even though I trade gold normally.

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BrokersView BrokersView回复
2025-11-13
Dear user,
Does Ultima Markets ask you to delete this complaint before they will refund your the initial deposit balance? How are your negotiations with Ultima Markets progressing? Did you agree to their request? 
Ultima Markets(https://www.ultimamarkets.com) claims to be regulated by the United Kingdom Financial Conduct Authority (FCA) and the Financial Services Commission (FSC) of Mauritius. You can also try contacting these two regulatory to see if they can assist you in urging Ultima Markets to resolve your withdrawal issue.
If you need to file a complaint with FCA or FSC, we can assist you. 
We are looking forward to hearing from you.
Best Regards
BrokersView Team
service@brokersview.com
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BrokersView BrokersView回复
2025-11-13

We have received the following response from Ultima Markets:

Dear Roni ,

Thank you for reaching out to us.
Kindly refer to the related email: Inappropriate Transactions and Business Support Termination
You may reply on the related email. Thank you
Please do not hesitate to contact us if you have any questions or concerns.
We're hoping you have a wonderful day.
Best Regards

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BrokerView 补充投诉
2025-11-12

MT5 19612511

There is an account manager from Ultima Markets who contacted me, he said that my profit balance will be removed and only the initial deposit balance will be returned, but with one condition, he asked me to delete the review about them on brokerview, I asked for a solution from brokerview, what should I do?

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BrokersView BrokersView回复
2025-11-11
Dear Ipal Bila Trader,
We have received your complaint and conveyed to Ultima Markets, If any response, we will immediately inform you.
Could you please provide your account number? We are looking forward to hearing from you.
Best Regards
BrokersView Team
service@brokersview.com
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BrokerView 发起投诉
2025-11-10

I can't withdraw funds and was told to contact support, they said they would contact my account manager. I've been waiting for 2 weeks and there's been no response.


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