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Dear BrokersView Team,
I'm writing to report a serious issue with PU Prime regarding withdrawal restrictions.
I opened a Puprime account a few days ago and deposited a significant amount of money. After making some profit, I decided to withdraw ($701), but they rejected the withdrawal and restricted me from doing so. I emailed them about the issue and they said my dedicated account manager would reach out, now it's almost 4 Days but i haven't heard from them yet. The funds are crucial for my mother's medical expenses, and any delay will cause significant hardship. I request your urgent assistance in resolving this issue. Please find the details of my case and help me get a possible solution. Thank you for your support.
My account details are:
Full Name: Mudassir Usman Muazu
Account #: 19019904
Date of Birth: 14/06/1994
Registration Date: 23/10/2025
Best regards,
Mudassir Usman Muazu
I've contacted them multiple times, but I keep getting the same response: my dedicated account manager will reach out.
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