CONTENT I am a registered client of AxiTrader Limited, with accounts 8891667 and 8891241. I registered and opened an account on November 17, 2025, and deposited $20,941.64 on November 18 to start trading.
On November 23, 2025, I submitted my first withdrawal request. Normally, the funds would arrive within 1-3 business days, but I did not receive any funds by December 3. Furthermore, the two withdrawals were returned to my trading account. Axi requested the individual to provide bank statements, proof of income, deposit receipts, and biometric verification under the pretext of fund verification.
I deposited and withdrew funds using cryptocurrency, and I don't understand why they need me to provide bank information. However, based on my urgent need for money and the principle of being friendly, I provided all the information and verification as requested by them as soon as possible, but as of now, I am still unable to withdraw the funds.
I have sent emails multiple times in the past week to inquire about the review progress, but the relevant departments either do not reply, ignore my inquiries, or treat me passively under the pretext of review. As of now, my withdrawal is still nowhere in sight, and my account profit is only a little over $5,000. Moreover, my principal of $20,941.64 is still in the account.
Given Axi's illegal and irregular practices, who would dare to cooperate with them in the future? Who would dare to deposit funds?
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