ACY Securities

ACY Securities’ platform often lags during volatile markets. Withdrawals are slow, and support gives generic replies. Doesn’t inspire confidence.

Platform sometimes freezes during high volatility, causing trading issues.

fast responding,good servicenice people

...Till now everything great...especially the support service!!!...and the really good thing I like is that to have a personal consultant.....so hope everything will work good!!

Have a good experience. UnionPay deposits are fast, with relatively low spreads, strict management of the platform, and uniform spreads, no additional fees. In this way, transaction costs are transparent, which is beneficial to traders. In addition, the account manager is very friendly and patient.

I made 150,000 US dollars at the beginning of last year, but after that, they delayed my order by about 30 seconds, and it was useless to call the staff. They deliberately delayed my trading to force me to switch platform. In a word, the spread is indeed low, but it is only suitable for small funds.

The webpage is really slow, so I have to download the accelerator? Could you please make the webpage better? When transferring funds, it is so difficult to operate successfully without help, although I have done it myself on other platforms.

ACY is an industry-leading and reliable broker. I like its quick and responsive customer services. But the charges is much higher than other brokers. I don't like that.

You will never know the latest move about the broker in the first time until you contact the sustomer service. It is so inconvenient. The withdrawal process is too cumbersome. Traders have to record videos, read by himself and promise that any legal risk arising from transfers through the bank and payment company during the deposit process is at the trader's own risk. Originally I want to open a bigger position, but now I will change my mind.