Withdrawal Disputes and Regulatory Warnings Raise Questions Around STARTRADER

Two separate investor complaints have recently surfaced against STARTRADER, with both clients alleging difficulties withdrawing profits and accusing the broker of unfairly labeling their trades as “high-risk” or “suspicious.”

Korean Investor Claims Profits Were Blocked

According to one South Korean investor, they deposited $1,000 into STARTRADER and later generated approximately $2,300 in profit. However, when attempting to withdraw funds, the broker allegedly refused the request, claiming the trades were considered “risky.” The investor claims no detailed evidence or explanation was provided to justify the restriction.

Gold Trader Accuses Broker of Unfair Profit Deduction

Another investor claimed that after manually hedging spot gold (XAUUSD) positions before the weekend market close in March 2026, they earned $5,243 from a normal market gap when trading reopened.

However, STARTRADER later accused the trader of engaging in “suspicious and high-risk trading activities” and allegedly deducted the entire profit, leaving only the original $750 deposit balance. The broker also allegedly reduced the account leverage to 1:100 and removed negative balance protection.

The investor argues that hedging is allowed on the platform, all trades were placed manually, and STARTRADER failed to provide transaction records or technical evidence supporting its accusations. The trader also claimed the broker only sent template responses after a formal complaint was submitted.

Regulatory Status Draws Attention

Public records show that STARTRADER operates through multiple regulated entities worldwide—including in the Australia (ASIC), South Africa (FSCA), Seychelles (FSA), and Mauritius (FSC)—each with specific regulatory permissions and limitations.

However, the broker has also appeared on warning lists issued by multiple overseas regulators.

Among them, the Comisión Nacional del Mercado de Valores (CNMV) added STARTRADER to its warning list for allegedly operating without authorization in Spain.

Similar warnings or alerts have also reportedly been issued by the Autorité des marchés financiers (AMF), National Securities and Stock Market Commission (NSSMC), Securities Commission Malaysia, and the Financial Services Agency.

BrokersView Reminds You

At the time of writing, STARTRADER has not publicly responded to the specific allegations raised in these two complaints.

For investors, the cases serve as another reminder to carefully review brokers’ client agreements, especially clauses related to “abnormal trading,” leverage restrictions, profit cancellation rights, and dispute resolution procedures before depositing funds.