Prop Firm Apex Trader Funding Claims Efforts to Accelerate Payout but Causes Dissatisfaction

Apex Trader Funding has launched a new solution aimed at simplifying and speeding up timely payouts. The move comes as the propr firm has had ongoing issues with failing to pay clients on time in recent months.

The proprietary trading firm released a video via YouTube stating that it is working to get payment approvals completed in less than 48 hours and will also be rolling out new security and fraud detection systems. “We aim to get those approved and out in just a few business days for those payments to hit back to traders. We're working on speeding that up even more,” said Darrell Martin, CEO and founder of the prop firm.

After this video was updated, clients began receiving mass requests for video footage of their transactions. Some believe that Apex Trader Funding's claim of “two payouts per month” is impossible to fulfill given the time it takes to review, make videos, and trade days.

A number of customers have voiced their dissatisfaction with Apex Trader Funding's practices. One client said that the firm asked him to outline his trading strategy, provide recordings of his screen and his face, and even submit a written statement, within two business days.

Clients are concerned about potential privacy violations and are reluctant to give a full account of their trading strategies.