本人在tmgm正常交易的情况，五一前，突然被冻结账户，提供了几十页的证据去申诉，他们发来邮件只说本人进行了违规交易，未具体说明哪一个账号或者哪一个单号违规，并要求签署霸王条款，只出本金，有20多万美金利润，不给出金，并冻结账户！过往的交易记录也查询不到。我又给TMGM发邮件，要求提供违哪条规，调取我自己账户交易记录，三封邮件，石沉大海，两三个星期压根没有回复！我就是一个散户，何来操纵市场的权利，在平台亏损的时候怎么不说我操纵市场，等到盈利了才来说，发邮件希望与平台开诚布公的沟通，也愿意配合平台调查，但平台消极处理，至今未收到任何回复！目前账号也登不上，后台也不让进。另外TMGM平台的套路，整天在小红书、抖音上说自己是什么澳洲的平台，受澳洲的监管，简直是挂羊头卖狗肉，登录的下面那么一行一大串英文小字，上面写的通过某某网址注册的才是澳洲用户，然后通过点com注册的就是瓦努阿图的用户。你切换中文界面，这些提示也还是英文小字，这不是纯纯的坑人吗？说是自己是澳洲监管，结果直接把你划到岛国去坑了。账号号码50229528,50229105,50215990

本人的核心诉求

1.书面答复:明确哪个账号哪笔交易违规（提供该订单所在账号和交易订单号）

2.解封本人后台账户，并退还利润

I was trading normally on the TMGM platform when, shortly before the May Day holiday, my accounts were suddenly frozen.

I provided dozens of pages of supporting evidence in my appeal. However, TMGM simply sent me an email alleging that I had engaged in "prohibited" or "irregular" trading activity, without specifying which account or which particular trade was allegedly in violation of its rules.

TMGM then demanded that I sign what I consider to be a one-sided agreement, under which only my principal would be returned. More than USD 200,000 in trading profits has been withheld, my withdrawal requests have been rejected, and my accounts have been frozen.

To make matters worse, I can no longer access my historical trading records through the platform.

I subsequently sent TMGM further emails requesting:

• The specific rule or provision that I allegedly violated;
• The account number and trade ticket number relating to the alleged violation;
• Copies of my account records and trading records.

I sent three separate emails, but they disappeared into a black hole. TMGM did not provide any substantive response for two to three weeks and simply ignored my requests.

I am merely a retail trader. I have neither the ability nor the authority to manipulate any market. When I incurred losses on the platform, TMGM never suggested that I was manipulating the market. Only after I became profitable did TMGM suddenly accuse me of misconduct.