ANSWER Dear Investor,
We’re truly sorry to hear about what you’ve been through. We understand how distressing it must be.
Regarding Capital 1 Europe, please confirm whether http://www.capital1europe.com/ is the website you refer to. If not, kindly provide us with the correct domain. We have found that it is currently inaccessible and was warned by the Financial Conduct Authority (FCA) on 22/08/2025, which is sufficient proof that it is a fraudulent platform and has ceased operations.
That said, we can confirm that Monex EU Group, which you mentioned, is indeed a known scam broker and has been listed in our database as such. This broker never disclosed any legitimate regulatory information on its website and appears to have operated without proper authorization. Notably, it was also included in a warning list by Swiss Financial Market Supervisory Authority (FINMA) , which stated that the company was not registered in the Swiss commercial register, further confirming its illegitimate status. The fact that both Monex EU Group and now Capital 1 Europe have become inaccessible strongly suggests fraudulent operations.
If you have already suffered financial loss, we strongly recommend that you report this incident to your local law enforcement or financial regulatory authorities as soon as possible. Be sure to gather and preserve all relevant evidence, such as transaction records, email or chat logs with the broker, screenshots of the platform, and any other communication. Additionally, you are welcome to file a formal complaint through our official website here. Our team will carefully review your case, offer guidance, and explore possible avenues for assistance.
Please also be cautious of recovery scams. It's common for fraudsters to target victims by promising to recover lost funds for a fee. These are almost always scams themselves. Never pay upfront fees to anyone claiming they can recover your money, and always verify the legitimacy of any third party offering help.
If you have any further details or questions, please don’t hesitate to leave a comment. We’re here to help.
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