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Ridiculous! ONEPRO Asks Clients to Sign An Agreement for Withdrawing but Never Pay as Promised

May 27, 2024 BrokersView

Ridiculous! ONEPRO Asks Clients to Sign An Agreement for Withdrawing but Never Pay as Promised

ONEPRO, a Forex broker that has been in existence for only three years, has received a lot of negative reviews and complaints, with many clients complaining about the troubles they have encountered when withdrawing. This time, ONEPRO is not only having problems with withdrawals again, but it is also "asking" clients to sign a questionable agreement for withdrawing.

 

Complaints against ONEPRO

 

Recently, an Introducing Broker (IB) of ONEPRO in Turkey reported that earlier this year, one of the clients expressed frustration over the prolonged inability to withdraw funds from ONEPRO. Despite the client's repeated attempts to communicate with the broker via email and even filing a complaint, ONEPRO failed to provide a reasonable explanation for the withdrawal issue.

 

Instead, the broker proposed that ONEPRO would make the payment if the client agreed to sign a Settlement & Account Closure Agreement.

 

In this lengthy Agreement, ONEPRO failed to provide an explanation for the issue or clarify why it insisted on the client closing their account.

 

According to the agreement, upon signing, ONEPRO's Trading Agreement with the client and any other verbal or written agreements are terminated, and the company will pay $ 2,498.71 to the client after confirming that all positions have been closed and there are no floating positions.

 

ONEPRO should have paid the client by the end of March but it did not

 

To expedite the return of his funds, the client consented to sign the agreement. The contract was executed on February 27, 2024, with the understanding that ONEPRO would fulfill the payment by the end of March. Unfortunately, ONEPRO deviated from the terms of the contract, and as of today, the client has yet to receive the funds.

 

It is reported that many clients have signed the agreement, but no one has received payment from ONEPRO, let alone any explanation.

 

Without breaching any of the terms and conditions, it was reasonable for the customer to withdraw their balance. However, ONEPRO holds clients’ funds and hands them this agreement.

 

ONEPRO is a financial company regulated by the Financial Services Commission (FSC) of Mauritius, subjected to relatively less strict regulations.

 

ONEPRO is regulated by Mauritius FSA

 

Investors are advised not to deal with such an unscrupulous and dubious broker. After all, no one can guarantee not to be the next victim.

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