Ranking List of Complaints Satisfaction in September 2025 Newly Released

Most investors, in particular beginners, are prone to ignoring a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaint satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.

In September, the most common complaints span a wide range of concerns. Among them are delayed or rejected withdrawals, unjustified deduction of profits, sudden account closure, lack of response from customer support or automated replies, deceptive investment schemes, and hidden fees or extra charges.

The list of involved brokers is provided below for reference purposes.

Brokers featured on September’s Good List are typically subject to stricter regulatory oversight, comply with recognized industry standards, and demonstrate a consistent commitment to client satisfaction. They stand out for their transparent operations and prompt handling of client complaints.

In contrast, September’s Bad List highlights ongoing concerns about brokers such as Quotex, Skyline Trading, and Stonewall Capital, which received frequent client complaints involving misconduct and, in some cases, alleged fraud. These entities generally operate in jurisdictions with weak frameworks, allowing them to sidestep accountability. Notably, TransX Markets has been classified as a scam broker due to its complete lack of regulatory licensing.

BrokersView emphasizes the importance of staying informed about broker-related complaints, as they, along with regulatory details, can be valuable indicators when choosing a broker. Considering complaints can help reduce risks and ensure a more secure investment experience.

Investors can file a complaint through BrokersView in case of any suspected violations. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.

Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint