Client Alleges Broker Fraud: DBinvesting Cites 'Unauthorized Bots Trading' as Reason for Withdrawal Rejection

Forex broker DBinvesting has been the subject of a client complaint alleging the company’s fraudulent practices. The recent client complaint was submitted by an Indonesian trader, who alleged that DBinvesting did not return his funds and removed his account balance. 

According to a screenshot of his transaction history, the trader attempted to withdraw $3,218 on April 29, but the request was refused. DBinvesting cited insufficient funds as the reason for rejection, stating: “ Unfortunately, you do not have enough funds in your account to make this withdrawal. Please check your balance.” 

Following this, the trader contacted DBinvesting’s support team, who alleged he was using trading bots. Upon requesting evidence, he was informed that an internal review had detected multiple trades, classified as “manual,” executed within identical time frames, suggesting “the use of an automated system or concealed trading bot.” 

DBinvesting further explained that such activity violates its Terms and Conditions, warning that continued use of unauthorized trading automation may result in account restrictions or termination.

Refuting the claim, the trader asserted, “What is clear is that I trade manually,”  and the fact was not what they accused him of.

Reports of similar problems have emerged from other traders, citing issues such as account blocking due to an alleged breach of terms and conditions, failed withdrawals, frozen account balances, and profit cancellation.

Broader Concerns: Weak Regulatory Status

DBinvesting claims to hold licenses from multiple financial authorities, including the Financial Services Authority of Seychelles (Seychelles FSA) and the Emirates Securities and Commodities Authority (ESCA). 

Our investigation reveals that DBinvesting is authorized by the Seychelles FSA to operate as a securities dealer. However, the offshore regulation from the Seychelles FSA is known for providing a lax regulatory framework with lower-level investor protection. Additionally, the authorization does not indicate that the company can conduct regulated financial activities in other jurisdictions.

The broker’s license status with the ESCA is also active, but the approved domain https://www.dbinvesting.ae/ is currently inaccessible for unknown reasons.

The weak regulatory status and client disputes have raised concerns over DBinvesting’s credibility and the security of investor funds.

BrokersView advises investors to exercise caution.

Incident Update: Trader Resolves Dispute with DBinvesting

Following BrokersView's exposure of this incident, on May 14, the complainant provided an update regarding his dispute with DBinvesting, confirming that the issue has been successfully resolved. The response follows our inquiries regarding the status of the trader’s withdrawal concerns.