Broker News

Ranking List of Complaints Satisfaction in April 2025 Newly Released May 01, 2025

A broker's attitude toward clients is a key aspect while selecting a platform. BrokersView publishes 2025 April list of brokers by complaints satisfaction to help traders make an informed decision.

BCR Inundated with Client Complaints: Canceling Agent's Account and Unilaterally Transferring Client Accounts May 23, 2024

BCR has recently received negative feedback from clients, and BrokersView recommends caution.

Company Overview

BCR Profile

Item: BCR
Rating: 5.1

Boundless. Confident. Respected.

Boundless.

Over the past 18 years, BCR has achieved many milestones in the derivatives trading industry. We are a global leader in online FX and CFD trading services. Our financial services have reached over 70 countries worldwide, serving a sizable clientele spanning different cultures and economic backgrounds. Our offices are located in seven countries across the globe. With our vast experience and support available in eight languages, BCR is the preferred choice for traders at every level.

Confident.

We believe that every client has the potential to grow and prosper with BCR, and we strive to understand our clients’ goals to provide the products and services they need, delivered on demand. We pride ourselves on providing our clients with a professional and fair experience. Our trading environment provides a trustworthy experience, by employing a strict No Re-Quote and No Order Rejection policy.

Respected.

We hold highly regarded, globally-recognized financial services licenses in several jurisdictions, and we have consistently adhered to our regulatory obligations, ensuring the protection of our clients’ interests and the security of their funds.

Why Choose Us?

Multi Licensed

Raw Spread from 0.0

Trade On MT4/5

Trade on CFDs of forex, metals, commodities, shares, and indices

The Multi Award Winning Broker

Related Complaints

Q&A Complaints

Is BCR legitimate or not?

Ayilara

Brazil

Dec 12, 2024

ANSWER Dear Investor, Thank you for reaching out to us. We currently find that BCR is licensed by both the British Virgin Islands Financial Services Commission (BVI FSC) and the Australian Securities and Investments Commission (ASIC). However, the specific URL you inquired about may only fall under BVI FSC jurisdiction. Bacera Co Pty Ltd., which holds the ASIC license, has announced that the accounts of non-Australian clients of BCR would be opened under the BVI FSC-licensed entity BCR Co Pty Ltd. Given this situation, your account would be subject to BVI FSC jurisdiction, which is known for lax supervision and minimal protections for investors due to its offshore nature. In addition to its regulatory status, it is critical to note that we have recently received many reports from BCR customers about poor support and withdrawal issues. This reflects the potential risks. Customer reviews are also a criterion for assessing a broker's reliability. Therefore, we suggest you reconsider your choice of BCR and exercise extreme caution when dealing with it.

Do they allow hedging?

Carlosna

Monaco

Jul 18, 2022

ANSWER BCR, operated by BCR Co Pty Ltd, is a license broker under the regulations of Australia Securities & Investment Commission (ASIC) and British Virgin Islands Financial Services Commission (BVI FSC). As for the question you asked, we recommend that you ask the official customer services directly for a more accurate answer. For more information on this broker, you can check our full BCR review.

Overall Score

18 Reviews

Cost 5.1

Platforms 5.1

Deposit & Withdrawal 5.1

Customer Support 5.1

Indicates the average level of Brokers

Keywords for selection

Bad/Unprofessional Customer Support Fast Deposit/Withdrawal Good/Professional Customer Support Promotions / Bonus Regulated & Licensed Reliable & Reputable

18 Reviews Clear filter

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Shon Moraes

7-12 months Standard Account Gambia

Spreads surge randomly during minor intraday swings, pending orders fill at unexpected prices, actual trading cost far exceeds calculated cost for scalping.

Jun 04, 2026

Christelle Andjelic

Standard Account India

Order freezes often occur during major news events. Stop‑losses get unfairly hit, pending orders are unstable, and EA runs intermittently.

May 19, 2026

Francis Joseph Lagoudis

Italy

Ancient brand but horrible service. Withdrawals are constantly delayed by "payment gateway upgrades." Major slippage during news events is a dealbreaker.

Apr 28, 2026

Muthukumar

Burkina Faso

After opening an account with BCR, I found the platform quite limited—few instruments and a clunky interface. Support was slow to respond, and I felt ignored.

Nov 13, 2025

Cooper Engler

0-6 months Alpha Account United States of America

Damaged my roof, blammed me, not fixing THEIR MISTAKEThey damaged my brand new roof, refused to repair it, covered up the damage and now is saying it's our fault and they are not fixing the damage THEY CAUSED.

Jul 24, 2025

GoG_QHQ

0-6 months Standard Account China

I have experienced varying degrees of slippage and sudden multiple overnight fees, but received no response after consulting online.

Mar 10, 2025

Jason Xu

Over 3 years Alpha Account Australia

I have used BCR in the last 3 years, and the overall experience is excellent. The customer service is always great with timely responses. The time for deposit and withdrawal is not super fast but reasonable.

Dec 13, 2024

Iswarya Dada

7-12 months Standard Account Singapore

BCR is a nightmare to deal with. Their account verification process is unnecessarily complicated, causing unnecessary delays in trading activities.

Aug 24, 2023

vahid

1-3 years Standard Account Kenya

Excellent broker!!! I’ve traded here for a year. I really think the support teams are awesome. Highly recommended to all!!!

Jun 17, 2023

mashfaq

7-12 months Standard Account Australia

Really good service, Angie did a great job, helping us understand all the different elements and guiding us through the whole trading process.

Jun 10, 2023

1-10 of 18 comments

BCR