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Axi

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6.7
25 Reviews

Founded: 2007 Min Deposit: 1 USD

Headquarters: Sydney, Australia Max Lev: 1 : 500

Score
Business Scope
6.7
Trading Cost
6.7
Trading Platforms
6.7
Support
6.7
Licence Status

get both strict & offshore licenses

ASIC 318232
SVG FSA 25417BC2019
Authorised
Registered
Contact
+61 299655830
service@axi.com
Global Offices
No Withdrawal Fee
No Deposit Fee
Strict Regulation
Multiple Base Currencies Support
Negative Balance Protection
Multilingual Support
Fast Deposit
10+ Payment method

Deposit and Withdrawal

6.7

Average

No deposit and withdrawal fee

Features

No Deposit Fee
10+ Payment method
No Withdrawal Fee

See more
See more

Company and Service

6.7

Average

have branch offices in many countries

Features

Global Offices
Multilingual Support
Profile
Headquarters Address
Level 10, 90 Arthur St,North Sydney, NSW 2060, Australia
Founded 2007
Broker Type
STP,  ECN
Time Zone GMT+2
Credit Profile No information
Trading Platforms
MT4
Mac,  Windows,  iOS,  Android,  Webtrader
Contact
No Data
Others
Website Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  Indonesian,  Russian,  Spanish,  Thai,  Vietnamese
Customer Service By
Phone,  Email,  Live Chat,  CallBack
Supported Language
Arabic,  Chinese(Simplified),  Chinese(Traditional),  English,  Indonesian,  Russian,  Spanish,  Thai,  Vietnamese

Related Complaints

Complaints
Company Overview

Axi (formerly AxiTrader) is a global online financial trading company founded in 2007 in Sydney, Australia. It has grown into a well-established broker serving tens of thousands of traders across more than 100 countries, offering access to a wide range of financial markets including forex, commodities, indices, shares and other CFDs. Axi aims to give traders the tools and conditions they need to participate confidently in global markets.

 

Operating Philosophy
Axi’s operating philosophy centers on helping clients achieve their financial goals by providing competitive pricing, transparent execution and powerful trading technology. The company emphasizes fairness, reliability and customer support designed to empower traders at all experience levels.

 

Vision
Axi’s vision is to be a leading global trading partner that continually improves access to financial markets through innovation, education and service excellence. By expanding its platform offerings and support resources, Axi strives to help traders around the world build confidence and refine their trading approach.

 

Services
Axi provides a range of trading services including CFD and forex execution across multiple asset classes, supported by advanced market data and analysis tools. The broker offers educational resources, guides and tutorials designed to help traders sharpen their skills and make informed decisions.

 

Regulation & Licensing
Axi operates under a multi-jurisdictional regulatory framework with regulated entities in regions such as the United Kingdom and Australia. It is recognized for maintaining compliance standards in key markets and for its commitment to transparent operations.

 

Why Choose Axi
Axi stands out for its competitive pricing, strong execution performance and flexible leverage options across global instruments. With a large international client base and a long history in the industry, Axi combines deep market expertise with intuitive trading platforms that support diverse trading strategies.

Overall Score

6.7
25 Reviews

Cost 6.7

Platforms 6.7

Deposit & Withdrawal 6.7

Customer Support 6.7

Indicates the average level of Brokers

Keywords for selection
Dissatisfied Free Deposit/Withdrawal Satisified Powerful Tools Stable Server Connection Do Not Recommend Trading Conditions Low Minimum Deposit Fast Execution

25 Reviews Clear filter

Martin Edward Ab Jalil
Cuba
My withdrawal on Axi was delayed for over a week, with little response from support. The trading platform also lags at times, making the experience poor.
Nov 19, 2025
Reply
Axi Manager
Thanks for sharing your feedback, Martin. We’re sorry to hear that your withdrawal took longer than expected and that you didn’t get timely updates — that’s not the experience we want for anyone. We also don’t want platform performance to get in the way of your trading flow. If you’re open to it, please reach out again with your ticket number so we can take a closer look and help resolve this properly. — The Axi Team
Dec 03, 2025
Reply
Daniel
Hong Kong
Axi’s platform occasionally lags, and support is hard to reach. I faced a withdrawal delay that took over a week to resolve—not ideal for active traders.
Nov 12, 2025
Reply
Axi Manager
Thanks for taking the time to share this, Daniel. We’re sorry to hear that you experienced delays with withdrawals and had trouble reaching support — that’s understandably frustrating, especially when you’re trading actively. We also don’t want platform performance to get in the way of your workflow. If you can share your ticket number with us, we’ll be happy to check what happened and make sure it’s properly resolved.
Dec 03, 2025
Reply
ericastro
0-6 months Standard Account Colombia
I am still waiting for support to get back to me. My account is Disconnected. Don't know why. My funds are not trading.
Aug 27, 2025
Reply
Axi Manager
Hi ericastro, we’re sorry to hear about your account issue. Please contact our support team directly at service@axi.com so we can assist you and resolve this as quickly as possible. Axi Team
Aug 30, 2025
Reply
Phan Khải
Vietnam
This broker is unprofessional. I tried to top up my account to avoid margin call, but it took 30 minutes to process. I got stopped out. Axi's deposit method is slow. Support team blamed me for risk management. They are not liable for my losses. Worst broker ever.
Oct 07, 2023
Reply
Axi Manager
Hi Phan Khải, Thank you for sharing your feedback with us. We're sorry to hear about your experience and take your concerns seriously. To investigate this matter further and provide support, please email us at service@axi.com with your full name, account number, and registered email address. This will help us verify your account and resolve the issue promptly. Axi Team
May 03, 2025
Reply
Maxx
Over 3 years Pro Account India
Opened trading account here about 4 years ago. Generally no problems. Trading conditions were pleasant and improving. Trading terminal works without glitches, execution was always according to terms and conditions. average spreads that aren't always narrow as stated but acceptable.
Jun 29, 2023
Reply
Axi Manager
Hi Maxx, Thank you for being with us for over 4 years — we truly appreciate your loyalty and honest feedback! We're glad to hear that your overall trading experience has been stable and that our conditions have improved over time. We’ve noted your point about spreads and will keep working to deliver even more competitive conditions. Team Axi
May 03, 2025
Reply
Md Arif Hossain
0-6 months Standard Account Cyprus
In Axi, you can find assets by category. When you want to directly type in the asset name to find what you need, you will find this search function really convenient.
Jun 27, 2023
Reply
Axi Manager
Hi Md Arif Hossain, Thanks a lot for your positive feedback! We’re glad you find our asset search and category system convenient — it’s designed to help traders quickly locate what they need. Your input motivates us to keep making the platform even better! Team Axi
May 03, 2025
Reply
Gorciac Luiza
0-6 months Standard Account Romania
In the design and functions, its MetaTrader 4 desktop platform is almost the same with its web trading platform. The main difference is to set price alerts.
Jun 20, 2023
Reply
Axi Manager
Hi Gorciac Luiza, Thanks for highlighting the similarities between our MetaTrader 4 desktop and web platforms! We're glad you noticed the consistency in design and functions. Your note about price alerts is a helpful insight—we'll definitely keep that in mind as we work on improvements. Team Axi
May 03, 2025
Reply
Abdul Quddus Chowdhury
0-6 months Standard Account Costa Rica
Opened trading account here about 4 years ago. Generally no problems. Trading conditions were pleasant and improving. trading terminal works without glitches, execution was always according to terms and conditions. average spreads that aren't always narrow as stated but acceptable.
Feb 02, 2023
1
Reply
Axi Manager
Hi Abdul, Thank you for being with us for so many years! We appreciate your honest feedback and are glad to hear you've had generally smooth trading experiences. We're always working to improve, including spread consistency, and your input helps us grow. Axi Team
May 03, 2025
Reply
stephencurryfx
Over 3 years Pro Account Singapore
The efficiency of solving customer problems is very slow, and my mt4 is closed for no reason and I cannot withdraw money
Jan 04, 2023
Reply
Axi Manager
Hi stephencurryfx, Thank you for bringing this to our attention. We're sorry to hear about your experience and understand how frustrating this must be. Please email us at service@axi.com with your full name, account number, and registered email so we can urgently look into your MT4 issue and help you resolve the withdrawal situation. Axi Team
May 03, 2025
Reply
mannan
0-6 months Standard Account Bangladesh
Its demo accounts are only available for 30 days. It is very unfriendly for newbies. But, I feels good, fast exection, no delays, no disconections. The servers are stable. They told me that spreads would be the same with live accounts. Hope it is ture.
Nov 18, 2022
Reply
Axi Manager
Hi Mannan, thanks for your feedback! We’re glad the platform runs smoothly for you. Axi Team
May 03, 2025
Reply

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