We have received the following response from Vortex FX, along with supporting evidence：

Hello Team Brokersview,

We hope this email finds you well.

We take allegations of this nature very seriously and would like to clarify the facts regarding this case to ensure full transparency.

First and foremost, the claim that Vortex FX “seized $16,000 in profits” is factually incorrect and misleading.

At no point did the client hold $16,000 in net profits within their account. The figure being quoted appears to be a clear misrepresentation, where the client has selectively referenced gross trading gains while completely ignoring realized losses, prior withdrawals, and account adjustments. When assessed accurately, the client’s net profit was significantly lower than what is being claimed.

For complete transparency, the client’s total deposit amounted to $1,000 only. Prior to restricting the account, our Compliance Team conducted a full review of the account history, including deposits, withdrawals, trading activity, and applied adjustments. Following this review, the original deposited amount of $1,000 was fully returned to the client via the same method used for funding (USDT-TRC20).

The withdrawal has already been successfully processed on-chain, and the transaction can be independently verified using the following TXID: f9c148393dd23439e51c67a380531aa77ebb7ec06de8ecd568d015c7ca4f795d

At no stage were legitimate client funds withheld. Any profit adjustments made were strictly related to trading activity that violated clearly stated policies, including prohibited scalping practices, and were applied only after prior warnings and client acknowledgment.

Regarding the trading activity, the client repeatedly engaged in scalping and high-frequency trading (HFT) practices that are explicitly prohibited under our Terms & Conditions (https://vortexfx.com/terms.html). These policies clearly restrict executing high volumes of short-duration trades designed to exploit price movements or system inefficiencies.

To ensure fairness, our Compliance Team:

• Issued multiple warnings (initially on 8 January 2026),
  • Provided clear guidance on acceptable trade duration (10–15 minutes minimum holding time) via live chat support,
  • Allowed the client to continue trading after the first violation,
  • Requested acknowledgment before applying any adjustments.

The client explicitly acknowledged these conditions and agreed to proceed accordingly. Despite this, the same restricted practices continued, including attempts to exploit system loopholes for unfair advantage.

Following a second review on 9 February 2026, the account was flagged again. Adjustments were made strictly in accordance with our policies and only after the client’s acknowledgment.

Subsequently, the client reversed their position and disputed actions that had already been agreed upon.

It is also important to highlight that:

• The reported “profits” were largely generated through prohibited trading behavior,
  • The client continued such activity even while the account was under review,
  • Final account restriction (12 February 2026) was applied only after repeated violations and in full compliance with our internal policies,
  • Additional scalping activity was recorded even after the final warning (e.g., trading activity dated 11 February 2026).

Furthermore, following these actions, the client initiated a series of communications containing threatening, coercive, and defamatory statements. These messages included demands for $16,000 alongside ultimatums and threats to:

• Report fabricated claims to exchanges and authorities,
  • Attempt to freeze operational accounts through misleading complaints,
  • Publicly damage the company’s reputation through coordinated exposure efforts.

Such conduct clearly constitutes harassment, intimidation, and attempted coercion. These claims are entirely baseless and unsupported by any factual or transactional evidence.

Despite this, we have acted in good faith and have not pursued any legal action at this stage. However, we must state that if such behavior continues, including repeated defamatory claims or attempts to extort funds, we will have no option but to initiate formal legal proceedings against the individual and any parties involved.

Regarding regulatory concerns, we would also like to clarify that Vortex FX has never misrepresented its regulatory status. We clearly disclose on our website:

• The legal structure of our entities,
  • The jurisdictions of incorporation,
  • The nature of our operations.

Our Saint Lucia entity operates as an International Business Company (IBC), which is legally permitted to conduct its activities under applicable laws. This is transparently communicated to all users, and no misleading claims of regulation have been made.

In light of the above, we respectfully request FastBull/Brokersview to:

1. Reassess the “scam” classification applied to Vortex FX,
2. Consider the full factual record, including documented warnings, client acknowledgments, and completed refund,
3. Remove or amend misleading conclusions that may unfairly impact our reputation.

We remain fully open to providing all supporting evidence, including trading records, chat logs, transaction history, and compliance communications, to assist in an objective and fair review.

We appreciate your time and consideration.

Regards,

Team Compliance

The entire incident is explained in detail below. I would like this to be published on your website.