We received the following response from Binomo:

We have reviewed the circumstances of the case concerning the personal trading account and several other affiliated accounts. These accounts were flagged by the platform’s automated anti-fraud system and subsequently referred to the Company’s Security Department for additional verification.
 
Following a thorough review of trading server logs, payment transactions, and account verification details, the Company decided to terminate cooperation with the account holder as a platform user. This decision is based on the terms outlined in paragraphs 4.9, 5.19, and 12.13 of the Client Agreement. Notifications regarding this action were sent directly to the client’s registered email address, and access to the account has been restricted.
 
We confirm that the Company’s actions are fully consistent with the Client Agreement and internal policies. Accordingly, this decision is final and not subject to revision.
 

We received the following response from Binomo:

We are currently gathering all the relevant information on the subject of your claim. Please allow us some more time to investigate your case. We'll get back to you shortly.

I should have atleast a hundred thousand Naira or a little bit less in my account that they have held for 8 months now which is totally unfair because i have been a active member of the platform and i have always deposited and withdraw my funds safely until they suddenly did what they did restraining my access and ghosted me.

I am filing a complaint against Binomo regarding the unjust blocking of my trading account and the withholding of approximately insert amount funds. My account was initially registered using my brother’s details due to registration assistance, but I have been the sole user and have deposited funds solely from my verified payment sources. Despite providing all requested documentation to prove my identity, relationship, and legitimate use of the account, Binomo’s Security Service decided to block my account citing violations of their single-account policy. Furthermore, their support team refuses to discuss or resolve any queries unless communicated via the original registered email address, which I no longer have access to, effectively blocking any resolution. I have tried to resolve this matter directly with Binomo multiple times without success and now seek assistance in mediating this dispute to recover my rightful funds.