Dear Di,

We have received your complaint regarding STP TRADING. To facilitate our follow-up, please provide:

Your registered trading account number

The exact amount of profits deducted

Screenshots of relevant evidence/transaction records

Upon receipt of the above, we will forward your complaint to the platform for their investigation and resolution.

AVOID STP TRADING LTD (stptrading.io) — Rejected Withdrawals, Fabricated Violations, Deposit Theft

★☆☆☆☆ 1/5

Do not deposit a single dollar with this broker. What follows is a factual account, backed by screenshots, video evidence, and every email exchange.

The moment I registered, I was contacted on WhatsApp by "Merry" — an account with no discernible real identity behind it. When I asked 15 direct questions about company ownership, management, and structure, the response was:

"The questions you asked are not the kind of questions that any broker would give you completely honest answers to. However, if your concern is about trust, we can arrange a transparent meeting and have an open, friendly discussion with each other."

Take that in. A broker openly telling a prospective client it will not answer basic ownership questions.

I deposited $250 to test the platform. Over two days of calm-market trading with no news events, more than 30% of my closing orders were rejected — not opening orders, closing orders. You can get into a position freely. Getting out is a different story. This is not "slippage" or "market conditions." This is a broker with a market-fill execution model manufacturing rejections at the exact moment a trader tries to lock in results.

When I requested a full withdrawal, I received this:

"Dear Trader, due to your transactions which are against general trading rules and according to international trading rules, we are unable to provide services to you and you will only be allowed to withdraw the origin amount of your funds. Obviously, if you change your trading method, we will continue cooperating with you. Regards"

No specifics. No trade IDs. Just a blanket accusation. The next day, every cent of profit was gone from my account, plus an unexplained $37.92 deducted from my own deposit. When pressed for detail, they escalated the accusation to "Arbitrage Trading" and "High-Frequency Trading":