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TradeFills Employee Revealed Withdrawl Problems of the Company, said: “Losses Cannot be Estimated!”

Apr 03, 2023 BrokersView

 

Since the end of February, withdrawal problems in TradeFills have been found in Malaysia, with several customers complaining that their withdrawals have not been credited for a long time. And then similar situations have been occurring more and more frequently, involving more and more investors. Even the TradeFills' employees posted for help, saying "Estimated losses cannot be estimated because there are too many people and there is no access to internal data to record."

 

Withdrawal Request Approved but no Funds being Credited

Some users said that they chose this company because of its generous deposit bonus. On March 6, a trader invested $400 in TradeFills for the 200% deposit bonus and made a profit of $820 through trading. On 10 March, he saw from his account details that his withdrawal request had been approved, but the money had not arrived until now. There are many other customers in the similar situation.


 

Employee Fired for Asking for a Solution

Aizat, who worked for TradeFills, told BrokersView that he and his team of five people, all of whom were employed by TradeFills, were responsible for the company's customer registration in Malaysia, Brunei, and Indonesia.

 

They started working at TradeFills in June 2022, when everything seemed fine. There were no major problems with customers during the trading process, and minor problems were solved properly by the platform.

 

However, since the end of February this year, some customers reported that their withdrawals from TradeFills have not arrived. Before this, withdrawals were made within 72 hours.

 

As the withdrawal problems became more frequent, on March 7, Aizat tried to talk with the company's management and reported the issue of client withdrawals not arriving for a long time. At that time, the manager promised that all withdrawals would arrive and intended to offer a 300% deposit bonus since March 8.

 

"We unanimously disagree, because of the greater risk to the client, the risk of not being paid and others." Aizat said. So he asked the management to solve the existing problems before launching a new promotion, but they did not respond.

 

Not long after that, Aizat discovered that Zaid Sidat, CEO of TradeFills, and another executive had quit the business group chat. Aizat and his teammates couldn't access the CRM system. The employees also did not receive their salaries and commissions for February.


 

Without any notice, Aizat's team was fired by TradeFills. They tried to send DM to the CEO and the Head of Marketing but got no response.


 

As of press time, TradeFills' official website and MT4 are still accessible, and it is still promoting the deposit bonus on social media platforms. People wonder if they are trying to "harvest" for one last time before running away.


Zaid Sidat, CEO of TradeFills (left) and Usama Arshad, Head of Marketing (right)


Is TradeFills legal?

TradeFills is an unregulated broker, only registered in St. Vincent and the Grenadines. But the local Financial Services Authority (SVG FSA) does not regulate financial firms!

 

And as early as September 2022, the Malaysian Securities Commission (SC) added the platform to the Investor Alert List. But during the past six months, TradeFills was active in Malaysia, luring people to invest with high deposit bonuses. Now the problem of withdrawals is becoming more and more serious. Once the company runs away, investors may not be able to get their money back.


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