Trade Nation Faces Withdrawal Complaints: Why Are Funds Taking So Long to Arrive?

Recently, Trade Nation has faced client complaints over withdrawal issues. One client reported that, despite the broker's promise of a five-business-day withdrawal processing time, the funds were never received, even as multiple five-day periods came and went.

According to investor Shaxzod, on April 24, he submitted a withdrawal request on Trade Nation. Not long after, he received a confirmation from the broker stating that his request had been approved. However, despite the approval, the money has yet to be credited to his account.

Although Trade Nation claimed that withdrawals would arrive in the bank account within five business days, the client allegedly waited for over two weeks without seeing any penny being credited.

The client sought a solution from Trade Nation regarding the delayed withdrawal. A support team representative responded but failed to clarify the cause of the delay or offer any solution. Instead, the employee stated that the matter would be forwarded to the payment team and promised a follow-up via email later that day, while asking the client to remain patient.

Additionally, the client provided screenshots of the April bank statement for the support team to confirm the arrival of funds.

Subsequently, Shaxzod received another email from Trade Nation. The broker reiterated in the letter that “funds can take up to 5 business days to arrive” and estimated that the client would receive the funds by Thursday of the week he got the email.

In a post dated May 8, Shaxzod shared a screenshot of his account’s transaction history from April 24, indicating that the deposit process did not see delays.

Shaxzod's experience is not the only case. Several other clients have also complained about withdrawal issues with Trade Nation.

Clients Sasikumar and Angelica both experienced prolonged delays in receiving their withdrawals, waiting several days without the funds being credited. These withdrawals stand in stark contrast to the platform’s instant deposit processing, leading to frustration and dissatisfaction among traders.

Investor DA even described Trade Nation's withdrawal process as an “absolute joke.” He said that the broker insisted on asking him to withdraw through Skrill, while he does not have a Skrill account. The stalemate lasted nearly three weeks, leaving the client unable to access his money.

BrokersView reminds you

The Forex and CFD broker Trade Nation is supervised by several financial watchdogs, including:

• UK Financial Conduct Authority (FCA)
• Australian Securities and Investments Commission (ASIC)
• South African Financial Sector Conduct Authority (FSCA)
• Seychelles Financial Services Authority (FSA)
• Bahamas Securities Commission (SCB)

If you have also encountered withdrawal issues, you can submit a complaint through BrokersView.