Squared Financial Faces Growing Client Complaints Over Withdrawals and Communication Issues

Squared Financial is facing increasing criticism from traders worldwide, with recent complaints focusing on delayed withdrawals, unresponsive customer support, missing funds, and disputes over profits.

“Withdrawal submitted three months ago, still pending.”

“Customer support disappeared. No emails answered.”

“My account funds vanished overnight.”

These are some of the complaints recently posted by users across trading communities.

Withdrawal Delays Spark Concern

The most common complaint involves withdrawal delays. Multiple traders claim their withdrawal requests have remained pending for weeks or even months.

One user said a $2,000 withdrawal request submitted in March 2026 was still unresolved after nearly two months. Another trader claimed a withdrawal request submitted on March 25 remained pending for more than 20 business days, with only repeated responses such as “under review” or “awaiting approval.”

Some users also reported waiting several months for refunds involving deposits of up to €20,000.

Customer Support Accused of Silence

Many traders complained that emails and support tickets received no meaningful response.

One user said customer service had ignored messages for more than two weeks after a withdrawal issue, while another claimed support channels became unreachable when funds could not be withdrawn.

A UK-based trader said a February withdrawal request remained unpaid and that the company provided no clear solution or timeline.

Profit Removal Allegations

Some clients also accused the broker of withholding profits after successful trading.

One trader claimed that after making profits from a $20,000 deposit, their withdrawal was rejected and their profits were later deducted after additional verification requests.

Another user alleged that after earning more than $20,000 in profits from a $3,000 deposit, a final withdrawal request was rejected, while a smaller request for principal funds was approved.

Regulatory Changes Add Pressure

Squared Financial has also attracted attention due to recent regulatory developments. The company announced a voluntary withdrawal process for its Cyprus Investment Firm (CIF) authorization with the Cyprus Securities and Exchange Commission (CySEC), citing internal restructuring.

The broker had previously faced regulatory penalties related to compliance issues involving CFD products and investment services.

Meanwhile, leadership changes, including the departure of founder and former CEO Philippe Ghanem in 2025, have raised further questions among some clients.

BrokersView Reminds You

While user complaints do not by themselves prove wrongdoing, the growing number of reports highlights serious concerns over withdrawal processing, customer communication, and transparency.

For traders, the Squared Financial case is another reminder that regulatory status, withdrawal history, and independent reviews should be carefully considered before choosing a broker. If you suspect you have encountered a fraudulent platform or are facing withdrawal obstacles, please preserve all chat logs and trading screenshots. File complaints with authorities. Or you can promptly submit a complaint to BrokersView, and we will assist you in reporting the situation to the relevant regulatory authorities.