FastBull BrokersView
Sign In

Octa

Save
Share
6.5
(36 Reviews)

Founded: 2011 Min Deposit: 20 USD

Headquarters: Comoros Max Lev: 1 : 1000

Risk Level I

OctaFX has been warned by Malaysia SC, BNM, CNMV for unlicensed activities; scrutinized by Indian regulators, fined for unauthorized forex trading.

Score
Business Scope
6.5
Trading Cost
6.5
Trading Platforms
6.5
Support
6.5
Licence Status

regulated by CySEC

CySEC 372/18
FSCA 51913
MISA T2023320
Authorised
Authorised
Authorised
Multiple Base Currencies Support
Deposit/withdrawal Problems
Multilingual Support
Fast Deposit
Fast Withdrawal
Multiple Account types
Tight Spread
Low Commission
Not for US Customers
High Leverage

Deposit and Withdrawal

6.5

一般

support crypto wallets

Features

Deposit/withdrawal Problems
Fast Deposit

See more
See more

Company and Service

6.5

一般

high spreads & good customer support

Features

Quick Response
Good Customer Service
Fast Registration
Profile
Headquarters Address
Bonovo Road – Fomboni, Island of Moheli, Comoros Union
Founded 2011
Broker Type
STP
Time Zone GMT+3
Credit Profile No information
Trading Platforms
MT4
OctaTrader,  MT4
MT5
OctaTrader,  MT5
Contact
暫無資料
Others
Website Language
Bengali,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Hindi,  Indonesian,  Malay,  Portuguese,  Spanish,  Thai,  Turkish,  Vietnamese
Customer Service By
Email,  Live Chat
Supported Language
Bengali,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Hindi,  Indonesian,  Malay,  Portuguese,  Spanish,  Thai,  Turkish

Related Complaints

Q&A Complaints

Overall Score

6.5
36 Reviews

Cost 6.5

Platforms 6.5

Deposit & Withdrawal 6.5

Customer Support 6.5

Indicates the average level of Brokers

Keywords for selection
High Spreads Bad/Unprofessional Customer Support

36 Reviews Clear filter

Jinn Kai
0-6 months OctaTrader account Malaysia
i wanted to make a withdrawal with my wise visa card but i deposited twice with a card not under my name. that was my mistake but their customer support is not helpful and doesnt actively cooperate with me. after that, my wise visa card got verified and i still cannot withdraw my funds. i told them the first visa card not under my name is not needed for verification because i will not use it for depositing or withdrawing and now they dont respond to my emails. this is my octa account number is 102814262
2025-12-03
Reply
Dennis Wade
0-6 months MT4 account Romania
Withdrawals take forever! I’ve been waiting for more than a week and all I get are excuses about “bank delays.” It’s ridiculous.
2025-10-27
Reply
Dennis Salloum
1-3 years OctaTrader account Germany
please make sur is scam company many person lost money on the first tell you we open on 2015 but dont belive it is person replay on chat and deposit is not auto is only one address for deposit for all account be safe please is scam i try it and is scam group telegram and scam website be safe
2025-09-19
Reply
EBlignaut
0-6 months South Africa
for me octa forex best about costs! no swap no comission no extra fee no hidden fee just swaps pay and no problem! but octavision AI is still not very developing still basic advice it gives.
2025-09-07
Reply
Srinivasa Raju K
India
I have sent money from my bank account to the octafx, Even after 3 days my money not credited to my account They are simply telling finance team working on the issue Octafx support ticket 215439
2025-09-05
Reply
Official BrokersView
Dear Srinivasa Raju K, Regarding the issues you've encountered with this broker, you may submit a complaint along with supporting evidence. Please click the link below to proceed:https://www.brokersview.com/complaint. Contact email:service@brokersview.com
2025-09-08
Reply
Wind oh
Over 3 years MT5 Account Malaysia
Recently I found this app are not really stable. Like today 9pm I lost all my profit due to server down. I unable to deposit and saw all profits become $0.Log an report still waiting for reply.Customer service reply:Our service is under maintenance right now. We are aware of the issue and our team is currently working on it to resolve that matter as soon as possible.Please accept our apologies if any inconvenience was caused and we humbly ask you for your patience.I apologize for any inconvenience this may have caused. I understand how frustrating this must be for you and I assure you that we are taking immediate action to resolve the issue.
2025-09-02
Reply
Haitham Ebrahim
7-12 months OctaTrader account Grenada
They are not ready to pay you. In my experience their service is worst . To withdraw my funds I was to pay more than 1000 USD in spite of all amount paid they didn't transfer the amount through the TRC 20 wallet nor through wire transfer into my bank account instead they sent it through DHL as cash and that agent again charged 450 USD and now he is asking me to pay 600USD. Still I am yet receive my money which I think will not happen. They are big scamster kindly be aware and safe gaurd your money from such people
2025-07-30
Reply
Gurpreet Singh
0-6 months MT5 Account India
Octa not given my withdrawal for $601 for last 4 days, my account is already verified and now when I want to withdraw my money from Octa than they deemand for bank statement to verify my deposit and withdrawal, now it's 5 days are over they have only one answer (Dear client,Thank you for your patience.Please be informed, that our team is currently processing your request. We will inform you via the same email chain once we get any update.​Please contact us here or via our live chat should you have any questions.Here is our blog and Youtube channel.)I request you to Octa pls give me my funds so I can use and clear my bills.Waiting for your response My details are belowSurisaab03@gmail.com9653124635Octa id - 123411743
2024-12-23
1
Reply
Rocket D-60
0-6 months Indonesia
Saya sudah deposit ke akun saya sejak Senin tanggal 3-6-2024. Namun sampai sekarang belum masuk juga dan tidak ada etiket baik dari pihak octafx untuk menyelesaikan. Hanya mengandalkan jawaban BOT yang selalu sama seolah CS yang melayani. Fuck up!!!!!
2024-06-04
Reply
Okiju Kee
0-6 months MT5 Account Malaysia
OCTAFX NOT A TRUSTED BROKER. LESS THAN 2 MTHS I AM FACING BLOCKING ON WITHDRAWAL FROM MY OWN ACCOUNT ON OCTAFX. EVEN AFTER EXPLAINED, THEY WILL ASKED THE SAME Qs AND CREATE NEW DIFFICULT JUST TO STOP YOU ON WITHDRAWAL.FIRSTLY THEY WILL DENIED IN RECEIVING THE REQUESTED STATEMENT AND AFTER THAT THEY SAID THEY CANT FIND THE TRANSACTIONS ON THE STATEMENTS EVEN WAS OBVIOUSLY THERE, THEN THEY WILL SAID THEY CANT SEE IT.AFTER WITH ALL THE EVIDENCES PROVIDED, THEY WILL COME OUT WITH DIFFERENT DATE OF STATEMENT REQUEST AND IS OBVIOUS THAT WAS EXPLAINED IN MULTIPLE TIMES STATEMENT DATE CUT OFF.
2024-03-09
Reply

1-10 of 36 comments

Rate and Review

Overall Rating

Cost

Platforms

Deposit & Withdrawal

Customer Support

Your review