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Octa

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6.5

Founded: 2011 Min Deposit: 20 USD

Headquarters: Comoros Max Lev: 1 : 1000

Risk Warning (1) 2026-07-20
OctaFX has been warned by Malaysia SC, BNM, CNMV for unlicensed activities; scrutinized by Indian regulators, fined for unauthorized forex trading.
OctaFX has been warned by Malaysia SC, BNM, CNMV for unlicensed activities; scrutinized by Indian regulators, fined for unauthorized forex trading.
Score
Regulation and Compliance
5.5
Reputation and Quality
6.5
Trading Platforms
6.5
Trading Cost
6.5
Licence Status

regulated by CySEC

CySEC 372/18
FSCA 51913
MISA T2023320
Authorised
Authorised
Authorised
Multiple Base Currencies Support
Deposit/withdrawal Problems
Multilingual Support
Fast Deposit
Fast Withdrawal
Multiple Account types
Tight Spread
Low Commission
Not for US Customers
High Leverage

Deposit and Withdrawal

6.5

Average

support crypto wallets

Features

Deposit/withdrawal Problems
Fast Deposit

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Pros & Cons
Pros
  • Competitive trading cost structure featuring zero commissions and floating spreads starting from 0.6 pips, which maximizes capital efficiency for high-volume traders.
  • Robust social trading integration via a dedicated copy trading application that allows users to mirror professional strategies, lowering the barrier to entry for novice investors.
  • Highly accessible account entry with a low minimum deposit of $25 and leverage up to 1:1000, making global markets reachable for traders with limited starting capital.
  • Default swap-free trading conditions provided on all account types with no overnight financing charges, which is ideal for long-term swing traders and Sharia-compliant investors.
  • Versatile platform ecosystem supporting MetaTrader 4, MetaTrader 5, and the proprietary OctaTrader app, ensuring technical flexibility for both manual and automated trading styles.
Cons
  • Serious governance and regulatory concerns following the 2025 CySEC suspension of the majority shareholder’s voting rights, which indicates potential instability in the firm’s leadership and compliance.
  • Limited product diversification with fewer than 300 tradable instruments available, lagging significantly behind industry leaders that offer thousands of global stocks and ETFs.
  • Broad geographical service restrictions that prohibit residents of major jurisdictions including the USA, UK, and Canada, preventing many developed-market traders from accessing the platform.
Octa Review Overview

In this Octa review, we answer a vital question: is Octa a good broker for your retail trading needs? Our objective analysis breaks down the platform's regulatory standing, trading costs, and execution speeds to help guide your decision.

Is Octa Legit and Safe?

Octa is a regulated broker holding licenses from tier-1 and offshore authorities, meaning safety levels vary drastically based on which regional entity you trade under.

Octa review

What Is Octa? Company Background

Octa was founded in 2011 as an international CFD broker and officially rebranded from its original name, OctaFX, in late 2023 to signal a broader focus beyond forex. The broker operates globally, serving millions of active trading accounts across more than 150 countries. Over the years, Octa has focused heavily on emerging markets, offering competitive trading conditions and expanding its proprietary software alongside standard industry platforms.

Octa Regulation

Octa is overseen by the Cyprus Securities and Exchange Commission (CySEC), the Financial Sector Conduct Authority (FSCA), and the Mwali International Services Authority (MISA). These regulatory bodies range from top-tier European authorities to offshore regional administrations. You can visit CySEC official to verify the broker's active European license details. To check this independently, search their official registry for license number 372/18 under Octa Markets Cyprus Ltd.

The following comparison table details the regulatory licenses, tiers, and protective frameworks across Octa's active corporate entities:

Entity NameRegulatorLicense NumberRegulatory TierInvestor Protection
Octa Markets Cyprus LtdCyprus Securities and Exchange Commission (CySEC)372/18Tier 1 (Highly Trusted)Up to €20,000 via Investor Compensation Fund (ICF), negative balance protection, segregated accounts
Orinoco Capital (Pty) LtdFinancial Sector Conduct Authority (FSCA)51913Tier 3 (Trusted)Segregated client funds, local dispute resolution
Octa Markets LtdMwali International Services Authority (MISA)HY00623410 / T2023320Tier 4 (Offshore / High Risk)Segregated client funds
Versustrategy IncSaint Lucia Corporate Registry (Unregulated)2025-00917Tier 4 (Offshore / High Risk)Segregated client funds

While European clients enjoy robust statutory protection and fund safety under the CySEC entity, global traders onboarded under the offshore entities operate with minimal regulatory fallback.

Which Octa Entity Serves Your Region?

Your country of residence strictly dictates the operating entity that handles your account. If you reside within the European Economic Area (EEA), you will be onboarded under Octa Markets Cyprus Ltd. This ensures access to stringent regulatory protections, including leverage caps (up to 1:30 for retail), negative balance protection, and the Investor Compensation Fund.

Conversely, global clients—such as those in Asia, Africa, or Latin America—are typically onboarded under the offshore entities like Octa Markets Ltd (MISA, Comoros) or Versustrategy Inc (Saint Lucia).

  • Regulatory Protections: EU clients registering under the CySEC entity are protected by a statutory compensation fund of up to €20,000 in the event of broker insolvency.
  • Leverage Limits: Global clients onboarded via offshore entities receive leverage up to 1:500, a trading condition forbidden under strict European ESMA guidelines.
  • Onboarding Speed: Offshore onboarding requires significantly less documentation, allowing traders to open accounts and deposit funds with minimal initial friction.

Restricted Countries

  • Unsupported jurisdictions: Octa does not offer services to residents of the United States, Canada, the United Kingdom, Japan, and Spain.
  • Local regulatory limitations: Singapore's Monetary Authority (MAS) and police blocked access to the unlicensed offshore Octa website in mid-2025.

Client Fund Protection

Regardless of the entity you register under, Octa implements basic safeguards to protect your capital from operational risks.

  • Segregated bank accounts: Segregated accounts are maintained at tier-1 commercial banking institutions, ensuring client capital is never co-mingled with Octa’s operational cash.
  • Negative balance protection: Negative balance protection is systematically applied to all retail accounts, guaranteeing that a client can never lose more than their initial deposit.

Octa User Reviews and Trustpilot Rating

Octa holds a Trustpilot rating of 3.8 out of 5 stars based on over 9,000 customer reviews, reflecting generally positive to mixed user sentiment as of June 2026. While a significant portion of the user base expresses high satisfaction, several persistent issues appear in negative feedback. To evaluate user experiences firsthand, traders can See Octa reviews on Trustpilot to read direct consumer accounts.

Common feedback highlights specific areas where the broker excels, as well as several structural friction points:

  • Frequent Promotional Offers: Many active traders praise the consistent availability of deposit bonuses, trading contests, and physical promotional prizes that add extra value to their accounts.
  • Responsive Initial Support: Positive reviews frequently commend the quick live-chat agent response times when resolving basic account registration and onboarding queries.
  • Low Account Thresholds: Clients consistently appreciate the low $25 minimum deposit limit, which allows beginners to easily test live market conditions.
  • Unexpected Spread Widening: Disgruntled users frequently report that sudden spread expansion during high-volatility sessions or rollover periods has prematurely triggered stop-outs and liquidated hedged positions.
  • Lengthy Withdrawal Verification: Several critical reviews note unexpected processing delays on withdrawals, often caused by sudden compliance requests for additional identity and source-of-funds documentation.
  • Execution Discrepancies: A recurring complaint among retail traders involves slippage during volatile news events, leading some users to accuse the broker of price stop-hunting.

Octa Account Types

Octa offers unified, commission-free accounts across three platform options with a low $25 minimum deposit, though high-volume professionals may miss a dedicated raw-spread tier.

Octa Account Types and Minimum Deposit Requirements

Rather than dividing accounts by deposit size or net worth, Octa structures its trading accounts based on platform choice: MetaTrader 4 (MT4), MetaTrader 5 (MT5), and the proprietary OctaTrader platform. Each platform option requires an identical minimum deposit of $25 USD, creating a very low financial barrier to entry for retail traders.

The pricing model is standardized across all options, featuring floating spreads starting at 0.6 pips on major currency pairs with absolutely zero commission charges. Leverage limits, however, depend entirely on client jurisdiction: clients under offshore entities can access leverage up to 1:1000 for major currency pairs, while EU clients registered with the CySEC entity are limited to a maximum leverage of 1:30.

Understanding the practical differences between these platform-centric profiles is key to selecting the right fit:

  • Octa MT4 Profile: Tailored to traditional algorithmic traders who rely on older Expert Advisors (EAs) that are incompatible with newer platforms.
  • Octa MT5 Profile: Suited for advanced traders who require stock CFD access, detailed charting tools, and deeper depth-of-market indicators.
  • OctaTrader Profile: Optimized for beginner retail traders looking for an intuitive mobile interface integrated with expert market insights.

In practice, the universal zero-commission structure serves as a double-edged sword. While it simplifies cost calculations for beginners, high-frequency traders and scalpers may find the floating spread markups less cost-effective than the raw-spread plus flat-commission models offered by major ECN competitors.

Does Octa Offer an Islamic Account?

Octa offers 100% swap-free accounts by default across all platform profiles, making them fully Sharia-compliant for Muslim traders without requiring a special application process. Because there are no overnight swap fees or interest charges, Islamic account holders can maintain positions indefinitely without incurring interest, although a fixed administrative fee may apply to certain exotic pairs held over multiple days.

Octa Fees and Trading Costs

Octa keeps trading costs highly predictable by charging zero commissions on all accounts, though its markups on floating spreads are slightly wider than those of raw-spread competitors.

Octa Trading Fees (Spreads / Commission Fees / Swap and Overnight Fees)

Since Octa does not charge any separate trading commissions, the entirety of its execution fee is bundled into a floating spread markup on every asset class. This makes calculating transaction costs very straightforward, as traders only need to monitor the bid-ask spread when opening and closing positions.

  • Competitive Spreads on Majors: The broker's average EUR/USD spread ranges between 0.7 and 0.9 pips, which is highly competitive for a commission-free standard account model.
  • No Hidden Commissions: No separate commission charges are levied on any asset class, because the broker includes its operational fee directly within the bid-ask spread markup.
  • Zero Overnight Swaps: Overnight positions incur zero swap or interest charges, allowing long-term swing traders to hold trades indefinitely without eroding their capital with funding fees.

Octa Non-Trading Fees (Inactivity Fees / Currency Conversion Fees)

Unlike many CFD brokers that penalize inactive accounts, Octa does not charge any administrative, maintenance, or inactivity fees. This allows casual investors to leave their accounts dormant for months without worrying about accumulating negative balances.

  • No Dormancy Penalties: No inactivity or account maintenance fees are applied, allowing inactive accounts to remain dormant without accumulating negative balances.
  • Conversion Fee Markups: Currency conversion markups apply whenever a client deposits or withdraws in a currency other than the account's base currency of USD.

Octa Deposits & Withdrawals

Octa provides a highly accessible, fee-free deposit and withdrawal gateway with rapid processing windows, though clients must navigate strict identity verification before initiating a transfer.

Traders can fund their accounts using Visa and Mastercard, popular e-wallets like Skrill, Neteller, and Perfect Money, localized bank transfers in selected regions (including India, Malaysia, South Africa, and Nigeria), and major cryptocurrencies such as Bitcoin, Ethereum, and USDT.

Minimum funding amounts start at an ultra-low $25 across most payment methods. For payouts, minimum limits are exceptionally user-friendly, set at just $5 for e-wallets, $20 for credit cards, and local currency equivalents for bank transfers.

Internal transfer fees at Octa are permanently set to $0, meaning the broker will never take a cut of your deposits or withdrawals. However, third-party processing costs—such as blockchain network gas fees during cryptocurrency transfers or intermediary bank routing fees—must still be covered by the client.

Most withdrawal requests are processed internally within 1 to 3 hours, which is significantly faster than the industry average. Once approved, funds sent to e-wallets or crypto addresses arrive almost instantly, while bank card payouts and local wire transfers generally require 1 to 3 business days to clear.

While payouts are normally swift, some verified users on consumer forums highlight delayed payments as a recurring point of friction. The vast majority of these issues occur during the mandatory compliance verification phase, where the broker may suddenly pause a transfer to request updated proof of identity or source-of-funds documentation. Additionally, some clients report that their withdrawals are marked as "completed" in the personal back-office area before the local banks have actually cleared and credited the cash to their bank accounts.

Octa Trading Platforms, Conditions & Experience

Octa delivers a synchronized trading environment using industry-standard and proprietary platforms, although its conservative asset list and region-locked leverage limits require careful consideration.

Does Octa Support MT4, MT5 & Mobile Trading?

Octa provides a well-balanced platform suite by combining industry-standard MT4 and MT5 with its proprietary OctaTrader application. This multi-platform support ensures that both classic algorithmic traders and modern, mobile-first investors can find an interface that fits their daily workflow.

  • MetaTrader 4 (MT4): Ideal for algorithmic traders utilizing automated Expert Advisors (EAs) that are incompatible with newer software.
  • MetaTrader 5 (MT5): Suited for advanced traders who require stock CFD access, detailed charting tools, and deeper depth-of-market indicators.
  • OctaTrader: Developed in-house to offer a clean, simplified user experience tailored specifically for beginners who prefer unified account management.
  • Octa Copytrading: A separate social trading app that allows retail investors to automatically replicate the positions of experienced master traders.

A standout element of the proprietary OctaTrader platform is the integration of "Space," a real-time feed built directly into the interface. Space delivers curated trading ideas, technical analysis, and quick educational tutorials directly to the main trading screen, allowing users to execute trades on the same panel where they digest market research. Additionally, the platform features "OctaVision," an AI-powered performance analytics module that tracks a user's past trades and offers data-driven, personalized suggestions to refine their strategies.

What Can You Trade on Octa?

Octa offers a narrow selection of roughly 300 CFD instruments, focusing heavily on core assets while lagging behind brokers with thousands of stock options. This streamlined catalog is highly functional for beginner to intermediate traders but lacks the depth required for complex multi-asset diversification.

  • Tradable assets: forex, stocks, indices, metals, energies, cryptocurrencies.

  • Forex Market: Traders have access to 52 currency pairs, covering major, minor, and several highly liquid exotic crosses.

  • CFDs on Stocks: Approximately 150 blue-chip stock CFDs are available exclusively on the MetaTrader 5 platform.

  • Commodities and Energies: Markets include gold, silver, Brent crude, WTI crude, and natural gas.

  • Global Stock Indices: Access is restricted to 10 major global indices, including the US30, NAS100, and SPX500.

  • Cryptocurrency CFDs: Over 30 digital assets, including Bitcoin and Ethereum, are open for trading 24/7 with leverage up to 1:25.

Octa Leverage, Margin & Order Execution

Octa delivers ultra-fast market execution speeds under 0.1 seconds, backed by leverage tiers that reach up to 1:1000 for offshore accounts. By routing orders without dealing-desk intervention, the broker reduces the likelihood of requotes during major macroeconomic data releases.

  • Fast Execution Times: The broker averages order execution times of under 0.1 seconds, minimizing slippage during periods of standard market liquidity.
  • High Offshore Leverage: Forex leverage scales up to 1:1000 for clients registered under non-EU entities, maximizing purchasing power for small-deposit retail traders.
  • Strict EU Leverage Limits: European retail clients operating under CySEC rules are capped at a maximum leverage of 1:30 to mitigate excessive loss risks.
  • Protective Margin Tiers: A dynamic margin structure automatically scales down leverage as a trader's open volume increases, protecting large accounts from market spikes.

Octa Research Tools & Educational Resources

Octa features a robust suite of educational materials and market insights, highlighted by its unique AI-powered performance tracker. The educational ecosystem is heavily tilted toward helping novice traders build solid risk-management frameworks before committing live capital.

  • AI-Powered Mentorship: The built-in OctaVision tool serves as a digital trading mentor, analyzing historical order data to pinpoint persistent psychological and mechanical trading errors.
  • Comprehensive Webinars: Regular live-streamed webinars led by market professionals provide real-time chart analysis and interactive Q&A sessions for all skill levels.
  • Practical Market Forecasts: Daily technical analysis posts and an interactive economic calendar help traders track scheduled high-impact events.

How Good Is Octa Customer Support?

Octa provides highly responsive 24/7 multilingual support via live chat and social media, though it lacks direct telephone lines for urgent queries. This digital-only support structure is incredibly efficient for resolving standard platform errors but can feel detached when managing high-stakes billing conflicts.

  • Rapid Chat Responses: Live chat support agents typically reply in under 30 seconds, maintaining a 24/7 schedule for both EU and global clients.
  • Alternative Social Channels: Customer care extends directly to regional messaging platforms like Telegram and WhatsApp, offering highly accessible assistance on the go.
  • No Direct Phone Lines: The complete absence of telephone support means clients cannot speak to a live human during severe technical or funding emergencies.

Who Is Octa Best For?

Octa is best suited for entry-level traders and copy trading enthusiasts who value low account minimums, while its commission-free spread markups make it less appealing to professional scalpers.

Is Octa Good for Beginners?

Yes, Octa is highly suitable for beginners due to its low financial entry barriers, user-friendly proprietary platform, and advanced AI-driven educational tools. The $25 minimum deposit makes live trading accessible with minimal risk capital, allowing novices to gain practical market exposure without a heavy financial commitment. The simplified, proprietary OctaTrader interface bypasses the complicated and intimidating setups of MT4 and MT5, allowing newcomers to focus on basic order execution. Furthermore, features like the OctaVision AI mentor help beginners identify costly behavioral patterns and refine their strategies in real time.

Is Octa Good for Copy Trading?

Yes, Octa is an excellent choice for copy trading because of its dedicated, highly optimized mobile social-trading application and robust master-trader ranking system. The standalone Octa Copytrading app provides a frictionless gateway for passive investors to browse and automatically mirror the portfolios of verified, experienced "Master Traders." The internal filtering system allows users to categorize master traders based on their historical gain percentages, risk levels, and commission rates. Since the entire mirroring process occurs within Octa's internal liquidity pool, execution delay is kept to a minimum, reducing the risk of slippage when replicating trades.

Is Octa Good for High-Frequency Scalpers?

No, Octa is less than ideal for high-frequency scalpers who rely on raw, ultra-tight spreads and rapid tick-by-tick market entries. Because Octa operates exclusively on a commission-free pricing model, it embeds its processing fee directly into the floating spread. This creates a wider bid-ask gap compared to the raw-spread (0.0 pip) accounts paired with flat commissions offered by dedicated ECN-style competitors. For traders opening and closing dozens of positions a day for minor pip gains, these wider spreads represent a heavy transaction drag that quickly eats into daily profitability.

Best for: Beginners, retail copy traders, and swing traders seeking commission-free accounts with zero overnight swap fees.

Less ideal for: Professional scalpers, algorithmic traders requiring raw spreads, and stock-focused investors seeking a massive asset inventory.

Compare Octa with Other Popular Brokers

Octa maintains a distinct market position by combining zero-commission trading accounts with a swap-free framework, though its regulatory footprint and asset variety lag behind major international competitors.

Octa vs XM

The most significant difference between these two brokers is that Octa offers entirely swap-free accounts by default, whereas XM provides a much stronger regulatory setup alongside a larger catalog of tradable instruments. In terms of licensing, XM holds oversight from top-tier bodies like ASIC and the FCA, offering substantially higher systemic safety than Octa’s primarily offshore entities. XM also provides access to over 1,000 trading instruments, towering over Octa's modest selection of 300 assets. However, Octa has a lower minimum deposit requirement of $25 compared to XM's $5, yet Octa excels for long-term swing traders who want to avoid overnight interest fees entirely.

Octa is the better choice for cost-conscious swing trading; XM suits traders seeking premium regulatory protection and diverse markets.

Octa vs Exness

The primary point of divergence is that Exness offers specialized raw-spread accounts and unlimited leverage, whereas Octa focuses exclusively on a commission-free, spread-markup model with capped leverage. While Exness allows high-volume traders to access zero-pip spreads with a flat commission, Octa's fixed commission-free pricing limits your ability to optimize trading costs on tight-margin strategies. Exness features a lower entry barrier with a $10 minimum deposit, contrasting with Octa’s $25 threshold. On the regulatory front, Exness maintains a broader global framework under multiple tier-1 and tier-2 licenses, presenting a lower structural risk profile.

Octa is the better choice for beginners wanting simple pricing; Exness suits active scalpers and high-leverage professional traders.

Octa vs IC Markets

The main distinction lies in their execution models, with IC Markets offering a true ECN environment tailored for automated scalping, by contrast with Octa's retail-focused market execution structure. For retail traders, IC Markets provides a massive pool of over 2,000 instruments, which dwarfs the highly restricted 300-asset list found on Octa. Additionally, average EUR/USD spreads at IC Markets regularly hover near 0.1 pips on their raw accounts, making them significantly cheaper than Octa's standard 0.7-pip markup. However, IC Markets requires a steep $200 minimum deposit to begin trading, whereas Octa remains highly accessible with its $25 entry limit.

Octa is the better choice for casual traders with small budgets; IC Markets suits professional algorithmic traders and institutional scalpers.

Octa Broker Quick Verdict

Octa is a highly accessible broker for beginners seeking fee-free, swap-free trading under low capital requirements, though advanced traders may find its limited asset selection and offshore regulatory reliance restrictive. Our comprehensive Octa review concludes that while it represents an excellent low-cost starting point for casual forex and copy trading, professionals needing deep equity access should look elsewhere.

Editorial Transparency: This Octa review is based on information from the official Octa website, current regulatory filings, and independent third-party sources such as Trustpilot. We cross-checked the broker's regulation and license details, account types, trading and non-trading fees, deposit and withdrawal terms, platforms, and real user feedback to ensure accuracy and objectivity. This content is for educational purposes only and does not constitute financial advice; trading CFDs carries a high risk of losing money. Last updated: June 2026.

Company and Service

4.9

Score

high spreads & good customer support

Features

Quick Response
Good Customer Service
Fast Registration
Profile
Headquarters Address
Bonovo Road – Fomboni, Island of Moheli, Comoros Union
Founded 2011
Broker Type
STP
Time Zone GMT+3
Credit Profile No information
Trading Platforms
MT4
OctaTrader,  MT4
MT5
OctaTrader,  MT5
Contact
No Data
Others
Website Language
Bengali,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Hindi,  Indonesian,  Malay,  Portuguese,  Spanish,  Thai,  Turkish,  Vietnamese
Customer Service By
Email,  Live Chat
Supported Language
Bengali,  Chinese(Simplified),  Chinese(Traditional),  English,  German,  Hindi,  Indonesian,  Malay,  Portuguese,  Spanish,  Thai,  Turkish

FAQs

Which countries does Octa not accept clients from?

Is Octa a regulated and legitimate broker?

How long does it take to withdraw funds from Octa?

What is the minimum deposit required to open an account with Octa?

Related Complaints

Q&A Complaints

Overall User Rating

6.5
36 Reviews

Cost 5.2

Platforms 5.5

Customer Support 5.2

Indicates the average level of Brokers

Keywords for selection
High Spreads Bad/Unprofessional Customer Support

36 Reviews Clear filter

Jinn Kai
0-6 months OctaTrader account Malaysia
i wanted to make a withdrawal with my wise visa card but i deposited twice with a card not under my name. that was my mistake but their customer support is not helpful and doesnt actively cooperate with me. after that, my wise visa card got verified and i still cannot withdraw my funds. i told them the first visa card not under my name is not needed for verification because i will not use it for depositing or withdrawing and now they dont respond to my emails. this is my octa account number is 102814262
See translate
2025-12-03
Reply
Dennis Wade
0-6 months MT4 account Romania
Withdrawals take forever! I’ve been waiting for more than a week and all I get are excuses about “bank delays.” It’s ridiculous.
See translate
2025-10-27
Reply
Dennis Salloum
1-3 years OctaTrader account Germany
please make sur is scam company many person lost money on the first tell you we open on 2015 but dont belive it is person replay on chat and deposit is not auto is only one address for deposit for all account be safe please is scam i try it and is scam group telegram and scam website be safe
See translate
2025-09-19
Reply
EBlignaut
0-6 months South Africa
for me octa forex best about costs! no swap no comission no extra fee no hidden fee just swaps pay and no problem! but octavision AI is still not very developing still basic advice it gives.
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2025-09-07
Reply
Srinivasa Raju K
India
I have sent money from my bank account to the octafx, Even after 3 days my money not credited to my account They are simply telling finance team working on the issue Octafx support ticket 215439
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2025-09-05
Reply
Official BrokersView
Dear Srinivasa Raju K, Regarding the issues you've encountered with this broker, you may submit a complaint along with supporting evidence. Please click the link below to proceed:https://www.brokersview.com/complaint. Contact email:service@brokersview.com
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2025-09-08
Reply
Wind oh
Over 3 years MT5 Account Malaysia
Recently I found this app are not really stable. Like today 9pm I lost all my profit due to server down. I unable to deposit and saw all profits become $0.Log an report still waiting for reply.Customer service reply:Our service is under maintenance right now. We are aware of the issue and our team is currently working on it to resolve that matter as soon as possible.Please accept our apologies if any inconvenience was caused and we humbly ask you for your patience.I apologize for any inconvenience this may have caused. I understand how frustrating this must be for you and I assure you that we are taking immediate action to resolve the issue.
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2025-09-02
Reply
Haitham Ebrahim
7-12 months OctaTrader account Grenada
They are not ready to pay you. In my experience their service is worst . To withdraw my funds I was to pay more than 1000 USD in spite of all amount paid they didn't transfer the amount through the TRC 20 wallet nor through wire transfer into my bank account instead they sent it through DHL as cash and that agent again charged 450 USD and now he is asking me to pay 600USD. Still I am yet receive my money which I think will not happen. They are big scamster kindly be aware and safe gaurd your money from such people
See translate
2025-07-30
Reply
Gurpreet Singh
0-6 months MT5 Account India
Octa not given my withdrawal for $601 for last 4 days, my account is already verified and now when I want to withdraw my money from Octa than they deemand for bank statement to verify my deposit and withdrawal, now it's 5 days are over they have only one answer (Dear client,Thank you for your patience.Please be informed, that our team is currently processing your request. We will inform you via the same email chain once we get any update.​Please contact us here or via our live chat should you have any questions.Here is our blog and Youtube channel.)I request you to Octa pls give me my funds so I can use and clear my bills.Waiting for your response My details are belowSurisaab03@gmail.com9653124635Octa id - 123411743
See translate
2024-12-23
1
Reply
Rocket D-60
0-6 months Indonesia
Saya sudah deposit ke akun saya sejak Senin tanggal 3-6-2024. Namun sampai sekarang belum masuk juga dan tidak ada etiket baik dari pihak octafx untuk menyelesaikan. Hanya mengandalkan jawaban BOT yang selalu sama seolah CS yang melayani. Fuck up!!!!!
2024-06-04
Reply
Okiju Kee
0-6 months MT5 Account Malaysia
OCTAFX NOT A TRUSTED BROKER. LESS THAN 2 MTHS I AM FACING BLOCKING ON WITHDRAWAL FROM MY OWN ACCOUNT ON OCTAFX. EVEN AFTER EXPLAINED, THEY WILL ASKED THE SAME Qs AND CREATE NEW DIFFICULT JUST TO STOP YOU ON WITHDRAWAL.FIRSTLY THEY WILL DENIED IN RECEIVING THE REQUESTED STATEMENT AND AFTER THAT THEY SAID THEY CANT FIND THE TRANSACTIONS ON THE STATEMENTS EVEN WAS OBVIOUSLY THERE, THEN THEY WILL SAID THEY CANT SEE IT.AFTER WITH ALL THE EVIDENCES PROVIDED, THEY WILL COME OUT WITH DIFFERENT DATE OF STATEMENT REQUEST AND IS OBVIOUS THAT WAS EXPLAINED IN MULTIPLE TIMES STATEMENT DATE CUT OFF.
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2024-03-09
Reply

1-10 of 36 comments

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