Broker News

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Ranking List of Complaints Satisfaction in April 2025 Newly Released May 01, 2025

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MultiBank Group Appoints New Chief Marketing Officer Sep 18, 2024

Getmanskiy held several prominent roles within the marketing and education sectors.

Company Overview

Why MultiBank Group

Item: MultiBank Group
Rating: 6.1

Since our inception, we have successfully stamped our authority in the world of trading. Along the way, we have pioneered and shaped the foreign exchange industry and continue to create exemplary products, services, and trading platforms.

MultiBank Group Advantages

Paid-Up Capital Of Over US$ 322 Million

Full ECN Model With Spreads Starting From 0.0* Pips

The Highest Level Of Leverage Up To 500:1

Lucrative Brokers Program

We collaborate with professionals and partners through our Introducing Brokers Program, providing them with commission and rebate structures unheard of in the industry.

Funds withdrawal within 24 hours

Funds withdrawal has been made easy and accessible for the benefit of our investors.

Cutting-edge trading platform

State-of-the-art trading platforms that are designed and developed to provide stability and enable real-time trading.

State of the art products

Trade over 20,000 instruments including Forex, Metals, Shares, Indices & Commodities.

Instant and stable nano-second execution

Zero Commission Trading. Negative Balance Protection. No requotes and No Rejections, and No Restrictions on EA.

Superior financial services

Proficient Multilingual 24/7 Customer Service. Free MAM, EA, VPS and API.

Security of funds

Since our companies are heavily regulated, we are expected to uphold strict rules and obligations, allowing clients the highest level of funds security.

Record-breaking financial performance

With a turnover of over US$ 6.8 Trillion in 2023, exceeding all previous record years, we deliver results that instill confidence.

Global presence in leading financial hubs

We serve an international demographic of clients in collaboration with affiliates from our 25+ offices located within the financial centers of the world.

Regulations

MEX GLOBAL FINANCIAL SERVICES LLC

MEX Global Financial Services LLC of the UAE is regulated by the Securities and Commodities Authority of the UAE, as a Category 1 Trading Broker for Over-the-Counter Derivatives Contracts and Foreign Exchange Spot Markets, under ECMA license number 20200000031.

Related Complaints

Q&A Complaints

معرفة التراخيص الحاصله عليها مالتى بانك

عزت

United Arab Emirates

Feb 06, 2025

ANSWER Dear Investor, Thank you for reaching out to us. MultiBank Group comprises several entities licensed across different jurisdictions. Here are the details we have found: 1. Mex Australia Pty Ltd is registered with the Australian Securities and Investments Commission (ASIC) as an Australian Financial Services (AFS) licensee, under number 416279, and its registered domain is mexmarkets.com. 2. Mex Digital Pty Ltd is authorized as a representative to the AFS license of Mex Australia Pty Ltd, holding AR number 001285048. This entity does not register its domain with the ASIC. 3. MEX Asset Management GmbH is authorized by the Federal Financial Supervisory Authority (BaFin) with BaFin ID 10119375. This entity does not register a domain name with the German regulator. 4. MEX Atlantic Corporation is registered with the Cayman Islands Monetary Authority (CIMA) under number 1811316, with no domain name registered with the agency yet. 5. MEX Global Financial Services L.L.C is licensed by the Securities and Commodities Authority (SCA) in the UAE, and the registered domain is mex.ae. 6. MEX Europe Ltd is regulated by the Cyprus Securities and Exchange Commission (CySEC), having a license number 430/23. The domain approved by the CySEC is mexeurope.com. 7. MultiBank FX International Corporation is currently regulated by the British Virgin Islands Financial Services Commission (BVI FSC). However, information from the BVI FSC does not include the firm's domain name for further verification. 8. MEX Global Markets Pte. Ltd. is licensed by the Monetary Authority of Singapore (MAS), and the associated domain of the licensee is mexglobalmarkets.com. 9. MB Group (Seychelles) Ltd is regulated by the Financial Services Authority of Seychelles (FSA Seychelles), linked to mex-d.com. 10. MEX Pacific (V) Ltd is authorized by the Vanuatu Financial Services Commission (VFSC), possessing the number 700443, but the VFSC does not disclose the company's website. We hope that the above information serves as a reference for you. Should you have any inquiries or need assistance, do not hesitate to contact us.

Could you please confirm if MultibankFx is not a scam? I read negative review about this broker and need more professional insight on this matter.

Forexia

India

Jan 28, 2022

ANSWER MultiBank Group is under valid regulations by several watchdogs, including the Australian Securities & Investments Commission (ASIC), the Spanish National Securities Market Commission (CNMV), DuBai Financial Services Authority (DFSA) as well as offshore regulator - British Virgin Islands Financial Services Commission (BVI FSC). For more trading details and company proflies abou this broker, Plaese check our full MultiBank Group review. As a licensed broker overseen by top-tier regulators like ASIC, CNMV and DFSA, MultiBank Group is required to follow a series of rigorous rules and obligations, therefore operating in a relatively credible and transparent way with a secure trading environment. Hence, this broker is considered to be a reliable broker by comparison with unregulated and weak-regulated brokers.

Overall Score

41 Reviews

Cost 6.1

Platforms 6.5

Deposit & Withdrawal 6.5

Customer Support 6.5

Indicates the average level of Brokers

Keywords for selection

Fast Deposit/Withdrawal Good/Professional Customer Support Responsive Customer Support Stable Server Connection

41 Reviews Clear filter

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Kazzu

0-6 months Standard Account Gabon

Don't trust because Multibank scam, didn't pay my 70.269 Usd, I complained to all the regulations.

Apr 16, 2026

Haaroon

0-6 months Standard Account Dominica

As a MultiBank client, my MT4 platform now shows that my account has been restricted and suspended. I was never notified in advance about the reason for restricting my account, which also makes the procedure unlawful.

Feb 05, 2026

Steve

7-12 months Pro Account American Samoa

Customer service has been proactive in resolving problems, so we will continue long-term cooperation.

Dec 04, 2025

AbuSufyan

Bolivia

After making profits on MultiBank, my withdrawal was delayed for nearly two weeks. Support went silent. Despite their licenses, the platform feels opaque—like they’re soft-locking my funds.

Nov 13, 2025

Marcellus

Congo-Brazzaville

Despite holding multiple licenses, MultiBank faces frequent complaints—especially about withdrawals and inducement tactics. Italy’s CONSOB has blacklisted the broker. Proceed with caution.

Nov 11, 2025

Sanjiv

0-6 months Standard Account Gaithersburg

You've been cheating me for over a month without paying out my winnings. Everyone should keep their eyes open

Oct 31, 2025

Christina Steve

7-12 months Philippines

The customer support was very prompt and precise in dealing with my inquiry

Apr 23, 2025

Ambresh Singh

7-12 months United Arab Emirates

Honestly, I have not seen a customer service this quick to respond. The prompt response is exceptional. New to the platform, I sent a message and Adam gave me a quick response, I laid my complain and I was transferred to Ben, who did a wonderful job. It has been almost 24 hours trying to link my accounts, thanks I truly appreciate.

Mar 27, 2025

Jeevan Thangavelu

1-3 years Bolivia

I've had a fantastic experience with MultiBank FX. The platform is reliable, offers tight spreads, and provides a wide range of trading options. Their customer support manager name Oscar is quick and helpful, and I feel secure trading with such a regulated broker. I highly recommend it for both beginners and experienced traders!

Mar 21, 2025

Pawel Borislavov

7-12 months Cyprus

Very helpful team and you can find the answers for any difficulties any time ,and specially I would like to thank Jack for his support and service and he was very kind and helpful, Really suggest this platform for all traders and investors, All the luck and respect.

Mar 11, 2025

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MultiBank Group