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CXM blocked my account without any notification
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Sherry78
2024-04-08
وسيط ذو صلة:
CXM TRADING
الهيئات الرقابية: Mauritius FSC,SVG FSA
الشكوي: آخرون
المبلغ: --
المَجرىَ: جاري المعالجة
Sherry78 تقديم الشكوى
2024-04-08

CXM blocked my account without any notification and I couldn't log in. At the same time, my client backend was also blocked. There were still open orders in my account at that time. I don't know what's going on and I'm very anxious. 

I immediately went to the CXM official website to contact online customer service, and the reply was: An account manager would contact me and ask me to wait. In the end, the account manager didn't contact me. I'm very anxious. I sent an email to CXM's official email address again, but they still haven't responded to me yet.

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