Dear JAY,

We have received your complaint regarding Exness. To facilitate our follow-up, please provide:

Your registered trading account number

Screenshots of relevant evidence/transaction records

 
Upon receipt of the above, we will forward your complaint to the platform for their investigation and resolution.

Complaint Regarding Belleofx Trading Experience

I am writing to report my experience with Belleofx, which I believe involved highly suspicious trading and withdrawal practices.

Initially, I was asked to start trading with a $1,000 deposit, with a 200% deposit bonus. However, I was only able to deposit $500, and I was subsequently credited with a $1,000 trading bonus. I also agreed to an 80:20 profit-sharing arrangement with the account management service.

Within two days, the account showed approximately $1,000 in profit.

At that point, I became suspicious and requested a withdrawal. After I requested the withdrawal, two additional BUY positions on XAUUSD (gold) were opened. These trades appeared unusual to me because the market was moving in a bearish direction. When I questioned these trades, I was told that they had generated approximately $600 and $500 in profit from two separate quick trades.

Within four working days, my account balance showed more than $2,000 in profit.

Subsequently, I was asked to make an additional $1,000 deposit, with a promise of a 300% bonus, which would provide $3,000 in trading bonus funds for a $1,000 deposit. This increased my concerns, so I decided to protect my initial deposit and attempt to withdraw my funds.

However, I was informed that I could not withdraw funds while there were open trading positions. I therefore waited, closed the trades, and initiated a $1,000 withdrawal when my account balance was above $2,000.

The withdrawal initially appeared to be in progress. However, immediately after the withdrawal request was apparently noticed, multiple new trades were opened on my account. These trades resulted in substantial losses, and my account balance was eventually reduced to approximately -$975.