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TIOmarkets
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مخالفات الوسيط والسجلات غير الطبيعية
2 تعليقات
support@tiomarkets.com
Dear Mr. Saba Serwer,Thank you for taking the time to share your feedback. We appreciate your input, as it plays a valuable role in helping us continuously enhance our services. We would like to take this opportunity to address the specific concerns you have raised to ensure clarity and transparency.Firstly, we understand the frustration caused by the termination of your account and the rejection of your withdrawal request. However, in accordance with Sections 21 and 33 of our Client Agreement, TIOmarkets reserves the right to take appropriate action in instances where the terms of the agreement and related policies have been violated.Following a thorough investigation, it was determined that there was an attempt to misuse the Negative Balance Protection (NBP) facility. This protection mechanism is designed to safeguard clients from incurring losses that exceed their account balance. Any attempts to manipulate or exploit this facility—particularly any trading strategy used that would transfer potential losses to TIOmarkets—constitute a direct breach of the terms agreed upon at the time of account registration.We acknowledge your statement that your account did not enter a negative balance. However, the evidence obtained during our investigation clearly indicates trading behavior intended to exploit the NBP feature. Such actions are explicitly prohibited under the terms outlined in the aforementioned sections of the Client Agreement.Secondly, please be assured that TIOmarkets processes all withdrawal requests from clients who remain in compliance with our policies and trading conditions. In cases where violations are identified, we reserve the right to suspend or terminate accounts in order to maintain the integrity of our services and platform. In your case, the total amount of your deposit was refunded in full via the original payment method used.We would also like to address the allegations concerning our server performance and operational conduct. TIOmarkets operates under strict regulatory oversight and adheres to international standards. We are a multi-regulated group of companies with operational consistency across all entities, ensuring that our operations remain compliant with established legal and ethical frameworks. We firmly reject any claims implying unethical practices, as we remain fully committed to maintaining a transparent and fair trading environment for all our clients.While we regret your dissatisfaction with the outcome, we must reaffirm that the decision to terminate your account was based on verifiable evidence of activities that breach our Client Agreement. Should you have any further questions or require additional clarification, please do not hesitate to contact us at support@tiomarkets.com.
2025-05-28
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Saba Serwer
I am writing to share my review of the services provided by Tio Markets, which I believe to be a fraudulent broker.im Saba Sarwar , and I opened an account with Tio Markets with the MT5 Account No.1043180. I would like to bring to your attention an incident that has occurred with my account, leading me to conclude that Tio Markets Broker is engaging in unethical practices.On 22th April 2025, I deposited $340 into my account and opened a buy trade of 28 shares of US stock Tsla and I made a profit of $326. However, when I requested to withdraw my profits,so Tio Markets canceled all my profits and even my initial deposit Also and block my mt5 account and my client portal too.and They emailed me, accusing me of brijing of negative balance rules trading.Tio Market claimed that I violated their rules and misused their Negative Balance Protection (NBP) policy. However, this accusation seems highly dubious.Because I never avail any negative balance facility from this company because my account never going in negative every time I made profit. So how I avail negative balance facility from this broker. I fail to understand how trading based on speculation or market news can be considered fraudulent. When I lost money, they did not raise any concerns about rule violations. But now that I have profited, they refuse to honor my earnings and confiscated both my profit and capital.I strongly believe this broker is scamming its clients.Tio Markets appears to run standalone servers that are not connected to legitimate exchanges. If my trading strategy resulted in a loss, would the company compensate me for my loss? If not, why is the company penalizing me for earning profits?I urge all retail traders to exercise caution when trading with Tio Markets Based on my experience, this broker is unreliable and dishonest. They lure traders into depositing money but refuse to honor withdrawals when profits are made. I also address the CEO of Tio Markets: your company has scammed me. Kindly return my profit of $626 because I did nothing wrong; I simply conducted a normal trade on US shares provided by your broker.I request all retail traders to withdraw their money from Tio Markets before they face similar issues. Even if you make a profit, you may eventually lose your hard-earned money due to their fraudulent practices. I have attached screenshots, videos, and other evidence to this email. I am also consulting with my lawyer this week to take legal action against Tio Market.Thank you for your attention, and I hope my experience helps others avoid falling victim to this scam.I have seen many victims at Forex peace army and other social media platforms whom Tio Markets broker stole money. I am inviting every victim of this broker so we make group against this broker and take collective actions.SincerelySaba Sarwar
2025-04-25
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Official BrokersView
Dear, about your problems encountered in this broker, you can submit a complaint with your proofs, Please click the link to submit：https://www.brokersview.com/complaint
service@brokersview.com
2025-04-27
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