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WCG Markets Ltd deducted my profit for no reason and did not pay out
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Yayo
2025-06-13
โบรกเกอร์ที่เกี่ยวข้อง:
WCG Markets Ltd
หน่วยงานกำกับดูแล:
การเรียกร้อง: การกู้คืนกองทุน
จำนวน: $2,000
ความคืบหน้า: กำลังประมวลผล
Yayo ยื่นเรื่องร้องเรียน
2025-06-13

On May 12, 2025, I registered on the WCG Markets platform, uploaded my ID, verified my email and phone number, and the backend reviewed and approved my account application. After confirming that the account verification was fully agreed, I deposited $2,000 to trade.

Due to the recent large fluctuations in gold, my account achieved a profit after three days of trading. I wanted to withdraw part of the money and continue trading with the rest. However, when I applied for a withdrawal through the background, I was unable to do so. After contacting WCG via email, they asked me to continue to provide verification information. After seeing this, I checked the background again and again, and my verification information was approved!

When I continued to upload my supplementary information as required by the email, WCG rejected my withdrawal application several times on the grounds that the photo did not meet the requirements. I asked the backstage what kind of photo was qualified, but WCG could not give an answer and just kept replying that the photo did not meet the requirements. However, the profit funds were suddenly deducted by WCG for no reason, and I also needed to provide various proofs of possession, which was a disguised obstruction to the withdrawal. The withdrawal was delayed for a month and the problem was not solved!

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