Dear user,

We conveyed your complaint to Exness broker and received their reply.

In order to check and assist you further, they will need the following information:

- Trading account number OR your registered email address with Exness.

- Support PIN OR last 4 digits of your registered phone number/current Security Type

- Order Ids of the orders affected

Thank you for your cooperation, please do not hesitate to contact us if you need assistance.

Best regards

BrokersView Team

Dear user,

This is BrokersView, and we have received your complaint, you can add your trading account number, trading records in your complaint.

Your complaint have been conveyed to Exness broker. If any response, we will immediately inform you. 

Best regards

BrokersView Team

Dear Exness Team, My order executed two times even if I placed one order of sell XAU/USD at 2176.500 on 12th March 2024 - 06:07:30 PM after few minutes later my account shows 174$ profit that time also I closed the order due to Exness crash I'm not able to close the order and because of two times order executed, and I lost 109.90 USD & 114.80 USD due to step out Please resolve this issue as soon as possible and refund my money I lost all my savings in this because of your terminal crash !!! Waiting for your positive response