To Whom It May Concern,We welcome all feedback — including criticism — as it strengthens accountability and helps us improve. We are writing to provide full transparency about who we are, how we operate, and what we are committed to delivering.[1] OUR LEADERSHIP & TEAMVolurr Brokers is led by an experienced management team with over 15 years of combined experience in financial markets, brokerage operations, and regulatory compliance. After more than a decade and a half working across the industry, our leadership made the decision to build Volurr Brokers — a brokerage founded on the values they believe this industry deserves: transparency, integrity, and long-term commitment to clients.Our full team profiles are publicly available at www.volurr.com[2] CURRENT REGULATORY STATUSVolurr is registered as an International Business Company in Saint Lucia (Registration No. 2025-00739), with legal counsel provided by A.C. Elliot Attorneys and registered agent ACE Corporate Services Inc. We openly acknowledge that this is an entry-level regulatory framework. We are not hiding this fact — we are actively working to strengthen it.[3] REGULATORY ROADMAPWe have formally initiated the licensing process for stronger tier-2 jurisdictions, including Mauritius (FSC), with additional jurisdictions to follow. We expect to confirm our first upgraded license within approximately six months and will publish official documentation publicly upon each confirmed milestone.[4] TECHNOLOGY & INFRASTRUCTURE — FULLY VERIFIEDVolurr operates as a fully A-Book, Non-Dealing Desk (NDD) broker. Our infrastructure is built on industry-leading, verifiable technology:🔵 Liquidity Provider: B2Broker — one of the world's leading prime-of-prime liquidity providers🔵 Bridge & Execution Technology: OneZero & FXCubic — institutional-grade execution bridges🔵 CRM System: Broctagon — a regulated and widely trusted brokerage CRM platform🔵 Technology Solution: itsRotexThese are not unknown vendors. Every provider listed above is publicly verifiable and serves regulated brokers globally. We do not profit from client losses. Our revenue comes entirely from spreads and commissions on trading volume.[5] CLIENT FUND PROTECTIONAll client funds are held in fully segregated accounts, completely separated from Volurr's operational funds. We provide Negative Balance Protection on all retail accounts — meaning no client can lose more than their deposited capital.[6] VERIFIED TRACK RECORDMetricDataActive Clients1,000+ within first month of operationsClient GrowthConsistently increasing month over monthPlatform Uptime99.9%Support Availability24/7 live supportWithdrawal ProcessingHandled promptly with full documentationReaching 1,000+ active clients within our first month of operations is not the profile of a company operating in bad faith — it is the result of delivering real value to real traders.[7] DISPUTE RESOLUTION — OPEN & TRANSPARENTAny client, journalist, or review platform with a legitimate concern is encouraged to contact us directly:📧 Support: support@volurr.com📧 Admin & Compliance: admin@volurr.com🌐 Website: www.volurr.comEvery case submitted with documentation will receive:A written response within 48 hoursA unique ticket reference numberEscalation to senior compliance within 72 hours if unresolved at first levelTo date, no legitimate, documented dispute has gone unresolved on our end.[8] OUR POSITION ON UNVERIFIED REVIEWSWe do not dismiss criticism. However, we firmly distinguish between legitimate client concerns — which we address openly — and unverified, anonymous claims published without evidence or accountability.We invite any individual who has posted a negative review to contact us directly with documentation. We will respond publicly, transparently, and fairly.We are building Volurr Brokers for the long term. Our technology partners, client base, and operational infrastructure reflect that commitment. Trust is not claimed — it is earned through consistent action, and we stand by ours every day.We welcome scrutiny. We ask only that it be fair, factual, and evidence-based.Sincerely,The Volurr Brokers Management Team📧 support@volurr.com | 📧 admin@volurr.com | 🌐 www.volurr.com