De Nederlandsche Bank

De Nederlandsche Bank (DNB) is the central bank of the Kingdom of the Netherlands, headquartered in the capital city of Amsterdam. In 1814, King William I of the Netherlands established the central bank to oversee currency issuance, with the state serving as its sole shareholder. The Governor of DNB is appointed by the King.

Under relevant legislation, the DNB's primary responsibilities include formulating national financial policy, serving as the lender of last resort for the banking system, and overseeing banking regulation. As a member of the Eurozone, the DNB is also part of the European Central Bank system. This entails that certain monetary policy functions have been transferred to the European Central Bank. Similarly, in exercising its regulatory duties, the DNB is influenced by relevant institutions of the European Union.

The Dutch Central Bank (DNB) does not directly supervise forex dealers. The Netherlands Authority for the Financial Markets (AFM) and DNB jointly oversee financial markets, working together to maintain financial stability, protect traders' rights, and ensure brokers and financial institutions comply with regulatory standards.

The AFM oversees market conduct, while DNB handles prudential supervision, ensuring financial institutions maintain adequate capital reserves.

DNB reviews financial institutions' operations, verifying they hold sufficient cash reserves and buffers to withstand adverse events, and monitors their anti-money laundering measures. While regulation reduces risks, it does not provide absolute guarantees. Should a Dutch bank fail, customers may recover up to €100,000 in deposits under the Dutch Deposit Guarantee Act.

Generally speaking, DNB-regulated broker profile will be found at the Public Registers page on DNB website. Try to find it and check if it will match the info from the broker website.
 

The detailed steps are as below:

1. Find the trade name/entity name of the licensed entity, which you can get from the platform's website; 

2. Enter the trade name/entity name into the search bar on https://www.dnb.nl/en/public-register/?p=1&l=20

When you have disputes with a DNB-registered broker, you can proceed the following ways:

1st way: The recommended way is to contact the broker directly and discuss with them to find a solution.

2nd way: If you're not satisfied with the broker's solution, try to contact DNB, which helps to solve the disputes between the forex broker and the investor.

You can report wrongdoing to the DNB Whistleblowing Platform in several ways:   

• Complete the online form   
• email: meldpuntmisstanden@dnb.nl    
• Post:  

De Nederlandsche Bank N.V. Whistleblowing Platform
Postbus 98
1000 AB Amsterdam    

• Call DNB at: 0800 020 1068 (calls are recorded)  
• In person: you can request a meeting by email, post or telephone.      

3rd way: If the first 2 ways above can't solve the dispute, the last way is to issue a case to the court in Netherlands.