Skyline Trading Faces Another Complaint: Account Manager Loses Contact, Withdrawal Suspended

UAE investor Mohammed Shoeb has accused forex broker Skyline Trading of refusing to process withdrawals, describing the broker's actions as “unethical.” The client sought to withdraw the $1,657 balance in his account, plus a $200 bonus, but Skyline Trading denied the request.

The client claims that a Skyline Trading representative guaranteed a specific timeframe for the withdrawal. Yet, even after the deadline passed, the funds were still not credited.

The representative informed Shoeb that his withdrawal request was suspended due to anti-money laundering regulations, explaining that same-day withdrawals following a deposit are prohibited by liquidity providers. Shoeb, however, did not agree with this explanation.

Due to the prolonged delay in receiving his funds, Shoeb expressed his dissatisfaction with both Skyline Trading and a salesperson named “Nitin” during his conversation with the representative.

According to Shoeb, Nitin had assured him withdrawals could be processed at any time. However, following Shoeb’s deposit, Nitin became nearly unreachable. Shoeb said he repeatedly called the salesperson, but the number was consistently unavailable. Sometimes Nitin promised to call him back within minutes, but the promises were never kept.

Additionally, Shoeb believed that Skyline Trading’s staff deliberately guided him to invest in silver despite knowing it would lead to financial losses.

BrokersView reminds you

In August, another Skyline Trading client @Josusteve also filed a complaint against the broker. It is reported that this client invested about $25,000 based on guidance from the broker's staff but could not withdraw. The angry investor called Skyline Trading a “scammer.”

Skyline Trading claims to be regulated by the Financial Services Commission (FSC) of Mauritius, but there is no information about its website on the regulator's portal.