
Most investors, in particular beginners, are prone to ignore a broker’s service attitude when selecting a trading platform. However, the attitude towards customers will significantly affect the trading experience. Therefore, to assist investors in making an informed decision, BrokersView monthly updates the list of brokers and ranks them by complaint satisfaction. We aim to provide useful insight into how they value their clients’ opinions and the overall level of customer service they provide.
In July, the most common complaints span a wide range of concerns. Among them are delayed or rejected withdrawals, unjustified deduction of profits, sudden account closure, lack of response from customer support or automated replies, deceptive investment schemes, and hidden fees or extra charges.
The list of involved brokers is provided below for reference purposes.


Brokers featured on July’s Good List distinguished themselves through consistent commitment to customer satisfaction and ongoing service enhancements. These firms upheld industry standards, complied with regulatory requirements, and demonstrated transparency, offering clients a satisfactory trading environment.
In contrast, the July Bad List revealed serious concerns about brokers such as Quotex and DUTTFX, both of which have faced a surge in client complaints. These brokers were found to engage in deceptive practices, including withholding withdrawals and charging unjustified fees.
It’s worth noting that most of the nine brokers flagged on the Bad List are regulated. However, some operate under offshore jurisdictions with weaker oversight and are thus unscrupulous, while others fail to resolve clients’ issues or ignore their complaints, leading to growing condemnation among traders. Brokers like MarketsVox and DBinvesting have triggered particular alarm due to troubling allegations of financial misconduct and potential fraud.
BrokersView emphasizes the importance of staying informed about broker-related complaints, as they, along with regulatory details, can be valuable indicators when choosing a broker. Considering complaints can help reduce risks and ensure a more secure investment experience.
Investors can file a complaint through BrokersView in case of any suspected violations. Acting as a third party to protect your rights at no cost, we will assist you in communicating with the broker or help you send emails to the regulator.
Submit a complaint via this link to BrokersView: https://www.brokersview.com/complaint