Here is a screenshot of their own statements. - keep in mind I provide this detail just in-case if the shady exchange tries to remove it on their end to dodge a bullet. Now they can’t deny the fact.
It clearly states “we may request additional data” if the threshold limit is exceeded and I clearly never went above the limit. - and so means that I should have never been asked for additional data to waste my time. Keep in mind I was already fully KYC’ed before using this platform. 
And the screenshot of my withdrawal 
Dear user,
Could you please provide some proofs to support your complaint? Including trading account number, deposit amount, trading records and chat history with this broker. You may add proofs in your complaint.
Best regards
BrokersView Team
service@brokersview.com
I am sharing my frustrating experience with WhiteBIT (https://whitebit.com/), which involves unreasonable KYC demands and a lack of transparency. Background: I attempted to withdraw €11,888, which is below their stated verification threshold of €12,977.5. WhiteBIT’s platform states that additional KYC is not needed below this limit. However, they have continually demanded extra documents, despite me fully complying with their initial KYC requirements. Issues: 1. Policy Inconsistency: • Despite my withdrawal being below the stated threshold, WhiteBIT has kept demanding more documents, contradicting their own policies.
2. Excessive KYC Requirements: • Even after submitting everything they asked for, including additional proof of income, my funds are still on hold. Their demands are becoming redundant and bureaucratic without a clear reason.
3. Deposit vs Withdrawal: • Deposits were processed with no issue, but the moment I tried to withdraw, they introduced unjustified demands. This feels like a bait-and-switch tactic.
4. Lack of Transparency:
• I am left without any clear answers. Their responses are vague, delaying my access to my own money.
Lack of Regulation:
WhiteBIT is not registered with De Nederlandsche Bank (DNB) or the VASP framework, which leaves users vulnerable due to a lack of regulatory oversight.
Warning to Users:
If you’re considering using WhiteBIT, be cautious. They are inconsistent, unregulated, and non-transparent. I recommend opting for a regulated exchange that respects user rights.
WhiteBIT Username: ruddy_avalanche#6206
Withdrawal TXID:243a06a7-84a0-47cf-9f9b-906de5ea7851
6 comments
Copyright © 2026 FastBull Ltd
Risk Warning
FX trading is of high risk and may not be suitable for all investors. Leverage will create additional risks and loss. Before trading, please carefully consider your investment objectives, experience level and risk tolerance. You may lose part or all of your initial investment; do not invest money that you cannot afford. Educate yourself about the risks associated with FX trading. If you have any questions, please consult an independent financial or tax advisor. Any data and information are provided "as is" and only for information purpose, not for trading or recommendations. Past performance does not predict future results.
Disclaimer
The data contained in this website may not be real-time and accurate. The data and prices on this site are not necessarily provided by the market or exchange, but may be provided by market makers, so prices may be inaccurate and differ from actual market prices. Namely, this price is indicative price only to reflect market trend, and is unfavorable for trading purpose. The provider of the data contained in the Website shall not be liable for any loss incurred by you as a result of your trading activities or reliance on the information contained in the Website.