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Deposit stucked even after entering the UTR in Quotex
W5X4N34623
India
Nov 15, 2025

Amount $64.29

Replied
CONTENT No Balance is Fluctuated from last one week i deposited on Monday and its Saturday morning no updates from support last 24 hours they are doing scam in the markets.i am a professional cybersecurity expert if the funds didn't reflected soon i will take legal actions against the platform because i know all terms and conditions. its legit if the balance reflects otherwise i will go and appeal in judiciary system about this and they have to pay me compensation , Because they must change the monitoring of the deposits and withdrawal through AI not by humans oi sanded the UTR and everything just waiting till money because as per the policy saturday and snday is not included.i have a suggestion to solve this recruit more employees otherwise i will make this site shut down in India if they are not able to manage their clients because i am already a high ranking official in cybersecurity expert from Lucknow. we take investment from big whales tell me if you stuck in same situation and you met with accident whats the need of this platform if they can't work properly i suggest Pocket option works better than this i want to withdraw my funds if ot reflected in next 24 hours and file a complain about this app that Indian government can ban it easily.
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Nova Luminous / Nova FMS withdraw blocked
RMB_555
Netherlands
Nov 07, 2025

Amount $210,000

Replied
CONTENT I invested around 210K with this broker. Withdrawal is not allowed to be operated now. Any questions, please contact us. I tried several options to contact but none of them is responsive service@novaluminous.net is unresponsive https://web.novaluminous.net/#/ chat is unresponsive Chat website url: u14manager.aisms.info/chat/pc?noCanClose=0&token=130890b272057080479e8a17c044c319&kefu_id=2&uid=58538194&nickName=xxxxxxxx support@novaluminous.com gives the following respond: Your message could not be delivered to support@noluminous.com because the remote server is incorrectly configured. See the technical details below for more information. The response from the remote server was: 554 5.7.1 : Relay access denied
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Deposit amount not added in trading balance
Gopal Kumar
India
Oct 18, 2025

Amount --

Processing
CONTENT On 19/09/2025, I deposited INR 4709.00 through the QR code provided by Quotex in order to add 50 USD to my trading account. The payment was successfully transferred and immediately debited from my savings bank account. However, Quotex has still not added this amount to my trading account.Despite sending several messages, I have not received any satisfactory reply to date. The support team often does not respond for many days. This issue is not only with me—most traders who make deposits face similar problems. Even during withdrawals, traders’ funds are frequently held back. When anyone raises a complaint, the support team simply does not reply.I have already attached the successful transaction receipt and bank statement details related to my deposit, but the financial department has still not credited the amount to my account.Therefore, I sincerely request you to resolve this issue at the earliest.Thanks,With regards,My Details are as under:ID: 14685618Gmail: anglobanwi22@gmail.com
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