Hi, you all.

I've opened one live account with Ironfx and I made the mistake of depositing before getting my account verified.

I sent the documents asked for almost 5 months ago and every time I talked with support, they just give different reasons to tell me why they cant verify my account.

As I'm living in Germany my residence proof is in German so sometimes support says my documents are under review or waiting for translation or the residence isn't a full-page document or that I just need to wait.... ( I just don't get it!! ).

I also asked if I can withdraw my deposits, and the answer was that I can't without having the account verified first.

Now, they cant verify my account, how can I get my money back?