SOOLIKE is an international online foreign exchange and CFD trading company registered in South Africa. I was introduced by a salesperson to open an account and deposit funds for trading. I started trading on October 29, 2024, through the online platform: https://soolike.com/cn/. As of Friday, August 29, 2025, I had deposited a total of US$9,245, of which I withdrew a single amount of US$2,360, leaving a net deposit of US$6,885, and a total trading profit of US$4,028.68.

On the morning of September 1, 2025, I logged into the trading platform and submitted a withdrawal request for $9,904. At around 10:00 AM, several unexplained losing trades appeared in my account, leaving me with just over $1,000. My home computer was turned off, and my EA was disabled. The losing trades were maliciously attributed to SOOLIKE. SOOLIKE later sent me a letter of commitment template, which I had to hand-copy. I signed it, took a photo, and uploaded it before I could withdraw the remaining funds. To preserve my remaining funds, I compromised and followed the platform's instructions.

After communicating with SOOLIKE many times, they replied that it was because of the automatic trading by the EA I installed. The specific story started from the installation of the EA on the night of August 28, 2025. I saw the salesperson posting pictures every day showing how much money the EA automated trading had made, and there was no need for human intervention throughout the process. So I asked them to help me install an EA and try it out. On the evening of August 28, 2025, the teacher introduced by the salesperson remotely installed EA on the trading software MT5 on my home computer and set the parameters. I asked the teacher to set a single order of 0.03 lots. At that time, EA automatically ran and made an order of 0.03. After that, I consulted the teacher to turn off the EA and closed the position manually. I didn't make any orders until 8 o'clock in the morning on Monday, September 1st. After that, I submitted a withdrawal application of US$9,904. At about ten o'clock, the account placed a large number of orders at the same time and price. The positions were closed when the losses occurred, which directly led to the account loss of more than US$9,700. I checked the 15-minute candlestick chart on my computer and found no candlestick at the closing price. SOOLIKE replied that the EA had been running since August 28, 2025, but in reality, it hadn't run since I turned it off on the evening of the 28th, and no orders were placed on Friday, August 29th.

They're making this up. Afterward, the installation technician checked that the EA parameters were set correctly. If you need the EA installation file, I can provide it for testing. SOOLIKE now has my ID card and a letter of commitment, which they coerced me into not complaining, arguing that they wouldn't allow me to withdraw my remaining funds.