I opened an account on Ultima Markets on March 19, 2026, MT4 account number: 23262166. I deposited funds and started trading, using the account as a stop-loss and placing large orders. After depositing $1,000 and making a profit of $2,152.4, I submitted a withdrawal request, which was rejected, although it showed that the funds had already been deducted.

After a phone call with the account manager, it was stated that the client was engaging in illegal hedging transactions on two platforms, so the withdrawal would not be allowed. The email only stated that it was a notification from the market liquidity provider (LP) that there were illegal transactions, but it did not specify the trading strategy or method. The account manager and his supervisor insisted that the client was engaging in hedging transactions on two platforms.

After negotiating with Ultima Markets, I requested them to provide the data and information from the (LP) notification to prove that I was hedging on two platforms, but they refused to provide such proof. They then called the client and said that I had been flagged by another broker, so they wouldn't allow withdrawals this time. They stopped answering calls and messages, and my trading account is currently showing as invalid, with all trading records cleared. I also cannot log in to the CRM backend.

In summary:

1. Ultima Markets does not provide clients with evidence of illegal operations.

2. Ultima Markets does not provide clients with evidence that they have been flagged for hedging transactions by other platforms.

3. Ultima Markets' UK FCA and South African FSCA regulators are not addressing this issue.

4. The platform does not want to resolve this problem.

5. I strongly suspect that the Ultima Markets trading platform does not place market orders, therefore it cannot provide clients with evidence of illegal operations; clients bear the losses themselves, and profits are not withdrawable along with the principal; clients are only allowed to incur losses, not profits.