Broker: Hantec Markets

Website: https://hmarkets.com/

My name is Li Penglu (李**), and my trading account is 20124374.

My dispute with Hantec Markets has continued since June 2026.

I deposited USD 49,989.99. My deposited principal has already been returned, but Hantec Markets removed and withheld USD 25,095 of my trading profit after alleging that my trading constituted “Front Runner” / abusive trading.

I do not accept this allegation. All trades on my account were placed and managed by myself.

Since June, I have repeatedly asked Hantec Markets to provide the actual trading evidence supporting this serious allegation, including:

1. The exact order numbers alleged to be Front Runner or abusive trading;

2. The opening and closing times of the disputed trades;

3. The actual trading records and execution information relied upon;

4. An explanation of what conduct in each specific trade constituted Front Runner activity;

5. The factual basis used to reach this conclusion;

6. A calculation showing exactly how the USD 25,095 profit was identified and removed.

However, Hantec Markets has mainly responded by quoting general provisions from its Terms and Conditions explaining the company’s contractual powers. It has not provided clear order-by-order evidence showing exactly what I allegedly did wrong.

I am not requesting confidential surveillance algorithms, source code or internal system parameters. I am asking for evidence relating to my own trading account and the specific trades used to justify the removal of USD 25,095.

After repeated communication, I formally escalated the matter through Hantec Markets’ internal complaints procedure. Their Compliance team acknowledged my formal complaint on 21 July 2026 and confirmed that it had been registered for review.

Hantec Markets has now stated that further investigation is required and that a final written response is expected by 15 September 2026.