Trading Account : 80051305 Disputed Amount : $140,386.83 Complaint Description : I am writing to formally lodge a severe complaint against Fortune Prime Global (FPG) regarding the malicious withholding of my funds. I have been trading normally on my FPG account (80051305), which currently holds a total balance of $140,386.83. Since July 8 and July 9, 2026, I have submitted multiple withdrawal requests. However, all of these requests have been stuck on "Pending Approval" for over a week. My account manager, Ys Heng, verbally accused me of "violations" without providing any factual basis, official email notification, or formal compliance report. Shortly after making these baseless claims, he went completely silent and began ignoring all my messages and calls. Furthermore, I contacted the official FPG Live Chat support on their website multiple times. The customer service agents refused to provide the direct contact details of the compliance department or account supervisors, repeatedly giving robotic excuses to dodge responsibility and telling me to blindly wait. I also sent formal emails to their official support and compliance mailboxes, but they have completely ignored my emails and refused to reply. This is a clear case of illegal fund withholding and suspected financial misconduct. I urge BrokersView to intervene immediately and demand that FPG platform representatives process my long-overdue withdrawals. If FPG fails to resolve this immediately, I will escalate this case with all chat logs, deposit histories, and employee profiles directly to ASIC, VFSC, and local law enforcement.